Media Coverage
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| IT WELT.at
So werden Unternehmen autonom und resilient
On how a self-optimising, automated company is technically feasible, but the implementation remains a challenge despite modern AI.
| Industr
So gelingt der Übergang zum autonomen Unternehmen
Pega's Florian Lauck-Wunderlich on how to avoid the rocky road to becoming an autonomous company, and how companies can become autonomous and resilient.
| BigData Insider
Agentic AI Governance – wer überwacht die Wächter?
Pega's Florian Lauck-Wunderlich on how Agentic AI promises significant efficiency gains – but also requires a governance framework.
| CustomerFirst
Consument gefrustreerd door trage en verouderde klantenservice
Based on the results of Pega's omnibus research on technical debt, highlighting that consumers are increasingly frustrated with customer interactions due to slow and outdated systems.
| Forbes
Réinventer le travail à l’ère des agents IA : une transformation en marche
Pega's Karim Zein, VP and Managing Director – Southwest Europe Middle East & Africa, explores the impact of autonomous artificial intelligence agents on the professional world. These agents, capable...
| ITSocial
Les entreprises doivent surmonter la dette technique et adopter l’IA
Covers Pega's two latest studies on the major obstacles to improving customer experience, and the adoption of new technologies by companies.
| line of biz
Von der Automatisierung zum Autonomous Enterprise
Listicle by Pega's Frederic Cuny on corporate fitness in the age of AI and what characterises an autonomous company.
| manage it
Governance: KI-Agenten brauchen menschliche Aufsicht
Pega's Florian Lauck-Wunderlich on how Agentic AI offers great advantages for companies but needs to be monitored by human instances to meet regulatory requirements and ethical standards.
| RockingRobots
AI-trends voor 2025 volgens Pegasystems: Meer AI-agents
Pega's Peter van der Putten shares his AI predictions, including that the biggest innovation in 2025 will come from technology that makes AI more autonomous, such as agentic AI.
| CustomerFirst
Generatieve AI wordt commodity, agentic AI en ethiek centraal
Pega's Peter van der Putten share his AI predictions, highlighting how generative AI will become a commodity and that agentic AI and ethics will play an increasingly central role.
| VentureBeat
Orchestrator agents: Integration, human interaction, and enterprise knowledge at the core
Pega CTO Don Schuerman tells VentureBeat that as AI agents explode on the scene, organizations must deploy orchestrator agents to optimize how they work across the enterprise.
| people matters
Engineer’s Day 2024: Imperative skills for engineers in the age of AI
Celebrating National Engineers Day in India, Pega's Smriti Mathur discusses how engineers need to be lifelong learners in the constantly evolving technological landscape.
| CustomerFirst
AI heeft een left én right brain
Pega's Director AI Lab, Peter van der Putten talks about left brain and right brain AI. He elaborates on meaningful, practical, and responsible ways to get value from AI in an enterprise, touching on...
| Chief Executive
Tech-Savvy CFOs Reveal How To Spend Wisely
Pega's CFO Ken Stillwell responds on how he sees his role as the steward of business application management and spending.
| Computer Weekly
Pega CEO Trefler: Avoid the ‘birth of legacy systems’ via workflow automation
Pega CEO, Alan Trefler’s opening keynote discussed how legacy is born and highlighted Pega GenAI Socrates, a generative AI tutor.
| Forbes
Unlocking The Potential Of Advanced AI For Business Innovation
In his latest Forbes piece, Pega's Don Schuerman thinks the current wave of gen AI productivity tools could soon be table stakes compared to the innovation-driving solutions that are just around the...
| Raconteur
How to implement AI assistants
Pega's Peter van der Putten’s shares his thoughts on best practice for utilizing AI assistants.
| TechCircle
Addressing skill gaps, infra, essential for widespread adoption of automation tech: Pega’s Deepak Visweswaraiah
Pega's Deepak Visweswaraiah discuses Pegasystems' utilization of advanced technologies like GenAI and hyper-automation to revolutionize Indian enterprises. Deepak also showcased how Pega's GenAI...
| Informatique News
Entreprise autonome : faire appel à l’IA pour fluidifier les parcours…
Pega's Sylvain Harault’s discusses the autonomous enterprise and how businesses need to evaluate their needs before embracing AI solutions.
| IT Welt
„Ein dreijähriges Kind erkennt die Giraffe im Erstversuch, KI schafft das nicht“
Pega's Frederic Cuny explains how AI helps with process automation, and the requirements that must be met for this to be done successfully.
| IT WELT.at
„Ein dreijähriges Kind erkennt die Giraffe im Erstversuch, KI schafft das nicht“
Pega's Uwe Specht on how low code can help organizations find the right strategy.
| Customer First
KNOWLEDGE BUDDY: NIEUWE GENAI-ASSISTENT VOOR KENNISBANKEN
Pega's Kerim Akgonul explains why Pega's new generative AI-based assistant, Knowledge Buddy, is critical for enterprises.
| Rocking Robots
Pegasystems lanceert GenAI Knowledge Buddy
Pega's Knowledge Buddy integrates with internal systems and digital channels for various use cases, helping organizations utilize their knowledge.
| Le Monde Informatique
Avec Knowledge Buddy, Pegasystems pousse un assistant à base d'IA
Pega announces Pega Gen AI Knowledge Buddy.
| CX Today
Meet Buddy. Pega’s New Generative AI Assistant
Pegasystems has announced a generative AI-powered assistant: the Pega GenAI Knowledge Buddy.
| The New Stack
Generative AI: In 2023, GenAI Tools Became Table Stakes
Pega's Don Schuerman tells The New Stack that genAI won't replace low-code programmers, it will just make them more productive.
| Forbes
It’s Time For Every Company To Establish Its Own AI Manifesto
In his latest column for Forbes, Pega's Don Schuerman advocates for every company to establish its own AI Manifesto to guide decision-making on when, where, and how to responsibly use the powers of AI
| ZDNet
AI adds new fuel to autonomous enterprises, but don't write of humans
This ZDNet story borrows the definition of 'autonomous enterprise' from Pega's Don Schuerman in a feature story chronicling the rise of this trend in business IT.
| US News & World Reports
US News & World Report: Best Business Process Management Software 2024
US News & World Reports judged Pega Platform "Best Overall" Business Process Management solution in a review of available BPM solutions.
| Wall Street Journal