Media Coverage
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| BigData Insider
Agentic AI Governance – wer überwacht die Wächter?
Pega's Florian Lauck-Wunderlich on how Agentic AI promises significant efficiency gains – but also requires a governance framework.
| Forbes
Réinventer le travail à l’ère des agents IA : une transformation en marche
Pega's Karim Zein, VP and Managing Director – Southwest Europe Middle East & Africa, explores the impact of autonomous artificial intelligence agents on the professional world. These agents, capable...
| line of biz
Von der Automatisierung zum Autonomous Enterprise
Listicle by Pega's Frederic Cuny on corporate fitness in the age of AI and what characterises an autonomous company.
| Relation Client Mag
Les entreprises doivent surmonter la dette technique et adopter l'IA
Covers Pega and YouGov’s latest research , focusing on the impact of technical debt on customer experience.
| manage it
Governance: KI-Agenten brauchen menschliche Aufsicht
Pega's Florian Lauck-Wunderlich on how Agentic AI offers great advantages for companies but needs to be monitored by human instances to meet regulatory requirements and ethical standards.
| RockingRobots
AI-trends voor 2025 volgens Pegasystems: Meer AI-agents
Pega's Peter van der Putten shares his AI predictions, including that the biggest innovation in 2025 will come from technology that makes AI more autonomous, such as agentic AI.
| CustomerFirst
Generatieve AI wordt commodity, agentic AI en ethiek centraal
Pega's Peter van der Putten share his AI predictions, highlighting how generative AI will become a commodity and that agentic AI and ethics will play an increasingly central role.
| VentureBeat
Orchestrator agents: Integration, human interaction, and enterprise knowledge at the core
Pega CTO Don Schuerman tells VentureBeat that as AI agents explode on the scene, organizations must deploy orchestrator agents to optimize how they work across the enterprise.
| CustomerFirst
AI heeft een left én right brain
Pega's Director AI Lab, Peter van der Putten talks about left brain and right brain AI. He elaborates on meaningful, practical, and responsible ways to get value from AI in an enterprise, touching on...
| Dynamic Business
Let’s Talk: Personalization techniques to enhance customer experience
Pega's Wilson Ta shares insight into how AI can automate tasks to free up time for human agents, as well as automatically fill out forms and analyze sentiment in this thought leadership round-up from...
| Computer Weekly
Pega CEO Trefler: Avoid the ‘birth of legacy systems’ via workflow automation
Pega CEO, Alan Trefler’s opening keynote discussed how legacy is born and highlighted Pega GenAI Socrates, a generative AI tutor.
| Forbes
Unlocking The Potential Of Advanced AI For Business Innovation
In his latest Forbes piece, Pega's Don Schuerman thinks the current wave of gen AI productivity tools could soon be table stakes compared to the innovation-driving solutions that are just around the...
| Punk CX
The Generative AI landscape: The good, the bad and the boring
Pega's Don Schuerman joins the Punk CX podcast to discuss PegaWorld 2024 and the current generative AI landscape. Don discusses GenAI Blueprint, highlighting how it can help users think differently...
| Raconteur
How to implement AI assistants
Pega's Peter van der Putten’s shares his thoughts on best practice for utilizing AI assistants.
| TechCircle
Addressing skill gaps, infra, essential for widespread adoption of automation tech: Pega’s Deepak Visweswaraiah
Pega's Deepak Visweswaraiah discuses Pegasystems' utilization of advanced technologies like GenAI and hyper-automation to revolutionize Indian enterprises. Deepak also showcased how Pega's GenAI...
| Informatique News
Entreprise autonome : faire appel à l’IA pour fluidifier les parcours…
Pega's Sylvain Harault’s discusses the autonomous enterprise and how businesses need to evaluate their needs before embracing AI solutions.
| IT Welt
„Ein dreijähriges Kind erkennt die Giraffe im Erstversuch, KI schafft das nicht“
Pega's Frederic Cuny explains how AI helps with process automation, and the requirements that must be met for this to be done successfully.
| Le Monde Informatique
Avec Knowledge Buddy, Pegasystems pousse un assistant à base d'IA
Pega announces Pega Gen AI Knowledge Buddy.
| The New Stack
Generative AI: In 2023, GenAI Tools Became Table Stakes
Pega's Don Schuerman tells The New Stack that genAI won't replace low-code programmers, it will just make them more productive.
| Forbes
It’s Time For Every Company To Establish Its Own AI Manifesto
In his latest column for Forbes, Pega's Don Schuerman advocates for every company to establish its own AI Manifesto to guide decision-making on when, where, and how to responsibly use the powers of AI
| ZDNet
AI adds new fuel to autonomous enterprises, but don't write of humans
This ZDNet story borrows the definition of 'autonomous enterprise' from Pega's Don Schuerman in a feature story chronicling the rise of this trend in business IT.
| US News & World Reports
US News & World Report: Best Business Process Management Software 2024
US News & World Reports judged Pega Platform "Best Overall" Business Process Management solution in a review of available BPM solutions.
| Wall Street Journal
Companies Tried to Spend Less on Cloud. Then AI Showed Up.
This Wall Street Journal story looks at the surge in cloud spend on generative AI, but Pega's VP of IT David Vidoni says the cost isn't that expensive relative to the value it brings.
| CX Today
Pega Infinity ‘23 Is Now Generally Available, with New AI & Automation Capabilities
Pegasystems has announced the general availability of new AI and automation capabilities on the latest version of its Pega Infinity portfolio, “Pega Infinity ’23”.
| Express Computer
We are amidst an ‘Autonomous Revolution’: Deepak Visweswaraiah, Pegasystems, India
Pega's Deepak Visweswaraiah discusses the concept of the autonomous enterprise and the application of AI and automation within organizations.
| Forbes
Le champ des possibles de l’IA
Pega's Founder and CEO Alan Trefler shares his thoughts on generative AI.
| The Guardian
Google DeepMind testing ‘personal life coach’ AI tool
Pega's Dr Christian Guttmann explains the importance of taking a responsible approach to building these relationships between humans and AI systems to ensure that the advice given to a person is safe...
| Technology Decisions
The business impact of intelligent automation
Pega's Andrew Brown explains the business impact of intelligent automation .
| Place de L'IT
Alan Trefler- Le CEO de Pega expose sa vision de l’Autonomous Enterprise.
Pega's Founder and CEO Alan Trefler shares his vision for the autonomous enterprise.
| Customer First