Media Coverage
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| CMS Wire
PegaWorld 2025: A Blueprint for Agentic AI in the Enterprise
| destinationCRM
Pegasystems Looks to AI to Transform Customer Businesses, Pegaworld Speakers Stress
| siliconANGLE
Pegasystems expands features to build and manage AI agents
| Le Monde Informatique
Camille Journet prend les rênes de Pegasystems France
Camille Journet’s appointment as Managing Director of Pegasystems France. The article highlights his professional background in the tech sector and outlines his ambitions for growth and team...
| Hindu BusinessLine
Pega internships to address AI skills gaps
Covers Pega’s recent launch in India of the University Academic Program internship immersion, taking more than 100 engineering graduates and exposing them to advanced Pega software skills.
| Express Computer
Pega launches intensive UAP internship program for aspiring engineering graduates
Covers the launch of the Pega University Academic Program (UAP) Internship Immersion Program, which is focused on upskilling engineering graduates in India.
| Digitalisation World
How can energy providers use AI to help customers?
Pega's Jo Allen explains how energy providers could use AI to help customers (page 69).
| CUSTOMERFIRST!
Pega Optimaliseert Klantenreis Voor Bol.com
Bol.com has selected software supplier Pega to take a closer look at the company's customer journey and improve it where necessary.
| Klant Contact
Bol.com kiest Pega AI-software voor optimaliseren customer journey
Bol.com chooses Pega AI software for optimizing customer journey.
| Daily Express
Warm Home Discount Scheme rules explained as Ofgem changes places support in doubt
Pega's Jo Allen warned an increase in the energy price cap may mean poorer, vulnerable customers will suffer and slip into fuel poverty.
| ECommerce Times
Creating Paths of Engagement for Effective E-Commerce Journeys
Pega's Matt Nolan explains how e-commerce businesses can provide timely and useful messages to their customers to deliver a stand-out customer experience.
| RetailBiz
Six predictions for customer service in 2020
Pega’s Jeff Nicholson predicts what’s in store for customer service in the retail market
| Retail Dive
Can chatbots charm consumers?
Pega research supports the fact that customers are still not comfortable or confident in chatbots.
| Huffington Post
Vom Einkaufserlebnis zum Datenerlebnis
Harald Esch discusses consumer skepticism when asked to share personal data.
| Emerce
De Mandemakers Groep kiest voor Pega CRM-suite
De Mandemakers Groep (DMG) selects Pega CRM solutions to improve customer satisfaction.
| Computable
Pegasystems levert CRM aan De Mandemakers Groep
Pega selected to supply CRM solutions to De Mandemakers Groep (DMG).
| Customerfirst!