Newsroom Press Releases Media Coverage Media Resources More Press Releases Media Coverage Media Resources Media Coverage Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future. Read more Oct 25, 2024 | CNBC Why Pega is regarded as an "underappreciated" name in AI Read more Read more Jun 11, 2024 | destinationCRM Pega Is iNspired by Generative AI Read more Read more Jun 10, 2024 | Diginomica Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage” Read more Share this page Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! Internet, Web Services, and Social Media Customer Service (Clear filters) Showing 1 result. Search Submit Filters Date 2025 Industry Communications Service Providers Cross-Industry Financial Services Government Healthcare Insurance Internet, Web Services, and Social Media Manufacturing Other Industry Topic AI and Decisioning Customer Service Cancel Jan 7, 2025 | Talk Martech How AI Helps in Better Customer Connect Pega's Director of Product Marketing and Customer Service, Simon Thorpe shares his insights on how AI can aid connection with customers.