Media Coverage
Newsworthy is an understatement. Our industry-leading solutions help the world's largest companies build applications engineered for the future.
| CUSTOMERFIRST!
Pega Optimaliseert Klantenreis Voor Bol.com
Bol.com has selected software supplier Pega to take a closer look at the company's customer journey and improve it where necessary.
| Klant Contact
Bol.com kiest Pega AI-software voor optimaliseren customer journey
Bol.com chooses Pega AI software for optimizing customer journey.
| ECommerce Times
Creating Paths of Engagement for Effective E-Commerce Journeys
Pega's Matt Nolan explains how e-commerce businesses can provide timely and useful messages to their customers to deliver a stand-out customer experience.
| The Wall Street Journal
Tech Chiefs Get Creative to Cure Employee Burnout
An article on how tech chiefs are getting creative to prevent burn out and included comment from Pega’s IT leader David Vidoni and an image of his team.
| RetailBiz
Six predictions for customer service in 2020
Pega’s Jeff Nicholson predicts what’s in store for customer service in the retail market
| Retail Dive
Can chatbots charm consumers?
Pega research supports the fact that customers are still not comfortable or confident in chatbots.
| Huffington Post
Vom Einkaufserlebnis zum Datenerlebnis
Harald Esch discusses consumer skepticism when asked to share personal data.
| Emerce
De Mandemakers Groep kiest voor Pega CRM-suite
De Mandemakers Groep (DMG) selects Pega CRM solutions to improve customer satisfaction.
| Computable