Media Coverage
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| CustomerThink
Beyond the Inbox: How AI Enhances Email Marketing’s Relevance and Impact
Email is arguably more relevant than ever - Pega's Tara DeZao explains how and why marketers should use AI to ensure this important channel continues to deliver relevant customer experiences.
| Finextra
Open banking: Where next for the UK following the King’s Speech?
Pega's Steve Morgan on the future of open banking stemming from the King’s Speech in July.
| CMSWire
Not Your Average CX: The Rise of Hyper-Personalized Experiences
Personalization isn't enough. Learn how AI and journey orchestration are taking CX to the next level with hyper-personalization, and how Pega Customer Decision Hub fits into the conversation.
| Finextra
Why agile processes and technology are essential to revolutionise lending
Pega's Steve Morgan’s thought leadership piece on why agile processes and technology are essential to revolutionize lending.
| InfoWorld
How to choose the right low-code, no-code, or process automation platform
Which low-code, no-code, or process automation platform is right for your organization? Pega's Don Schuerman weighs in on how to narrow the field to meet your business objectives.
| ITPro
Pega GenAI Blueprint: Breaking down the barriers to transformation
Pega Gen AI Blueprint was the star of the show at PegaWorld Inspire 2024, and it’s real value comes in breaking down the communication barriers inhibiting collaboration between business and technical...
| MarTech
What Pega GenAI tools might mean for marketers
Pega's Don Schuerman talks with MarTech on how its new slate of generative AI tools - including Knowledge Buddy and Blueprint - will help make marketers smarter and more efficient.
| CX Today
Pega Releases Its GenAI Blueprint 2.0, Gives Enterprises More Generative AI Choice
Pega announces GenAI Blueprint 2.0, the new enhancements promise to boost efficiency and provide users with greater flexibility.
| IT Matchmaker
Intelligente Bots automatisieren Schadensmeldungen
Pega's intelligent bots enable insurers to automate far more than traditional processing, allowing the clerks to process complex claims automatically and optimize customer communication.
| IT Pro
Is the UK’s AI approach working?
Pega's Alex Case explains how well the UK is positioning itself to take advantage of the growing AI market.
| Government News
Managing the policy lifecycle with AI
Pega's Rob Bollard discusses the challenges that policy-making lifecycles face and how generative AI offers a solution to remove ambiguity and improve efficiency. Rob highlights how GenAI’s ability to...
| IT Matchmaker
KI-Anleitung für Wachstums- und Innovationsmotor
Pega's Florian Lauck-Wunderlich shares how AI can promote growth and innovation.
| IT Welt
„Ein dreijähriges Kind erkennt die Giraffe im Erstversuch, KI schafft das nicht“
Pega's Frederic Cuny explains how AI helps with process automation, and the requirements that must be met for this to be done successfully.
| Finance Derivative
Driving resiliency for banks and customers with artificial intelligence and machine learning
Pega's Steve Morgan explains how banks use AI and machine learning to improve resilience.
| Customer First
KNOWLEDGE BUDDY: NIEUWE GENAI-ASSISTENT VOOR KENNISBANKEN
Pega's Kerim Akgonul explains why Pega's new generative AI-based assistant, Knowledge Buddy, is critical for enterprises.
| Le Monde Informatique
Avec Knowledge Buddy, Pegasystems pousse un assistant à base d'IA
Pega announces Pega Gen AI Knowledge Buddy.
| AI Magazine
RPA: The technology transforming the way businesses operate
Pega's Steve Morgan explains how and why RPA is a rapidly growing technology transforming the way businesses operate by automating manual and repetitive tasks.
| Springer Professional
"Agil geführte Banken haben eine höhere Resilienz"
Pega's Michael Baldauf explains how and why agile banks are more resilient.
| Computer Weekly
Shawbrook Bank slashes mortgage processing time through low code
Shawbrook Bank was able to use Pega to bring about a fourfold reduction in the time it takes to process buy-to-let mortgage offers.
| Enterprise Times
Pegasystems accelerates financial services fraud investigations
Pega launches Financial Crime and Alerts Investigation Management Accelerator to better orchestrate and automate the intake, automation, and management of any investigation .
| Raconteur
All of the gain with none of the pain
Shawbrook Bank CTO Russ Thornton explains how Pega has helped to increase the efficiency of its operations – operating a system it says is 75% faster at processing while cutting 1,500 monthly...
| Midrange
Dispute-Management-Lösung hilft Banken, Streitfälle schneller zu lösen
Pega's Steve Morgan explains how dispute management solutions can help banks to resolve disputes faster.
| CX Today
Pega Infinity ‘23 Is Now Generally Available, with New AI & Automation Capabilities
Pegasystems has announced the general availability of new AI and automation capabilities on the latest version of its Pega Infinity portfolio, “Pega Infinity ’23”.
| IT Pro
Will the NHS Federated Data Platform transform UK healthcare?
Pega's Alex Case explains how a data platform in partnership with the private sector could revolutionize nationalized healthcare in the UK .
| The Agile Brand
B2B Customer Experience at Scale, with Tommi Marsans, Verizon Business Group
The Agile Brand podcast spoke to Tommi Marsans, marketing technology strategist at Verizon Business Group, about their use of Pega decisioning. Tommi talked about some of the benefits, including a...
| TechGig
Evaluating the future of work with a booster dose of HR innovation
Pega's Deepak Visweswaraiah shares insights on the significance of effective and agile HR solutions for organizations, citing examples of how technology has played a crucial role in enabling HR...
| Le Mag IT
Infinity’23 : Pega veut unifier processus et UX à travers une architecture distribuée
Pega wants to unify process and UX through a distributed architecture.
| CIO
Top automation pitfalls and how to avoid them
First Tech Credit Union tells CIO Magazine how it turned to Pega's RPA solution to help it cut its 105 step back-office process to just five steps, saving hundreds in labor hours and reducing call...
| Rocking Robots
Case: ‘50.000 uur tijdsbesparing per jaar met RPA’
QBE European Operations saves 50,000 hours by using Pega RPA.
| Insurance Edge