Unlock business-transforming outcomes at enterprise scale for your automotive organization, with Pega GenAI Blueprint™. Build a Blueprint now.

Streamline automotive operations. Optimize customer service.

Add customer value with connected aftermarket experiences Make the most of every interaction. Connected, contextual experiences increase revenue throughout the customer lifecycle.

Key benefits

Increase aftermarket revenue & margin

Maximize operational excellence

Personalize customer experiences

Featured customers

Learn how to modernize quality management Check out the case study

Offer exceptional experiences like GM Check out the case study

Transform your warranty program Check out the case study

Integrated aftermarket services

Offer connected experiences across the customer lifecycle

Preempt maintenance, service, and captive account issues using a seamless omnichannel approach. Connected ownership and aftersales experiences maximize product uptime, customer satisfaction, and service revenue.

• Deliver on your uptime promise

Making the CASE for the Future of Aftersales

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Pega for Service and Warranty

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Optimize your aftermarket services

Take the cost and complexity out of warranty management

Maintain customer loyalty with simplified warranty and recall processes. Connected, automated workflows improve service quality and satisfaction while reducing financial risk.

Transform warranty management

Streamlined automotive operations  

Save time, money, and risk with agile operations

Boost efficiency, empower employees, and drive better customer outcomes. From quality management to supplier onboarding to service: flexible, streamlined processes enable continuous improvement.

Optimize your aftermarket services

Digitize quality management from end to end

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Transform the way you do marketing. Enhance the customer experience.

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Personalized customer engagement

Every interaction is a chance to add value, across channels

Offer seamless experiences across the buying and ownership customer journeys. Drive long-term loyalty and revenue growth with real-time next-best-actions that add value to every interaction.

• See how Ford drives next-best-actions

Ready to get started? We can't wait to show you what's possible with Pega. Request a demo