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The Pega Blog

Bold ideas. Expert insights. Tools to build agility.

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How many personalization brains should you have?
Rebecca and Sammy

Sammy Bell | Rebecca Trivella

How many personalization brains should you have?

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New Year, New Strategies: Key Financial Services Market Trends You Should Consider in 2025
Rebecca and Sammy

Sammy Bell | Rebecca Trivella

New Year, New Strategies: Key Financial Services Market Trends You Should Consider in 2025

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How a combined platform and robotics center of excellence supports citizen development at Navy Federal Credit Union 
Discussion on RPA over tablet

Stephanie Hawkins

How a combined platform and robotics center of excellence supports citizen development at Navy Federal Credit Union 

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How grant managers can increase trust and transparency
Woman working happily

Cynthia Stuebner

How grant managers can increase trust and transparency

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A one-to-one approach to managing customer lifetime value
women on phone

Matthew Nolan

A one-to-one approach to managing customer lifetime value

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Forging the intersection of government and AI
The power of customer centricity: How to personalize the customer journey

Cynthia Stuebner

Forging the intersection of government and AI

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A new era of financial crime prevention: A look into the future
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Chiara Gelmini

A new era of financial crime prevention: A look into the future

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Defense modernization: Prioritizing adoption and collaboration
Defense modernization: Prioritizing adoption and collaboration

Cynthia Stuebner

Defense modernization: Prioritizing adoption and collaboration

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5 non-negotiable tech ingredients for successful customer risk management
successful customer risk management

Chiara Gelmini

5 non-negotiable tech ingredients for successful customer risk management

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Pega named a leader in Know Your Customer Solutions by Chartis Research
Pega named a leader in Know Your Customer Solutions by Chartis Research

Jason Grasso

Pega named a leader in Know Your Customer Solutions by Chartis Research

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Defense recruitment in the digital age
Defense recruitment in the digital age

Cynthia Stuebner

Defense recruitment in the digital age

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Back to the future: Why banks need to ‘humanize’ (not just ‘personalize’) their customer engagement
Back to the future: Why banks need to ‘humanize’ (not just ‘personalize’) their customer engagement

Miranda Campbell

Back to the future: Why banks need to ‘humanize’ (not just ‘personalize’) their customer engagement

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Why your service needs proactive SLAs
Why your service needs proactive SLAs

Scott Andrick

Why your service needs proactive SLAs

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Transforming new lending concepts into reality
lending blog image

Arnold Koudijs

Transforming new lending concepts into reality

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5 ways government healthcare organizations can take a proactive approach to change
5 ways government healthcare organizations can take a proactive approach to change

Laurence Doody

5 ways government healthcare organizations can take a proactive approach to change

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Top 3 ways to transform the defense supply chain
Top 3 ways to transform the defense supply chain

Cynthia Stuebner

Top 3 ways to transform the defense supply chain

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Drive government efficiency with the 4 dimensions of scale
digital transformation blog image

Don Schuerman

Drive government efficiency with the 4 dimensions of scale

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How advisor efficiency accelerates growth in wealth management

Paul Hutchins

How advisor efficiency accelerates growth in wealth management

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