Share this page Share via Facebook Share via X Share via LinkedIn Share via Email Copy share link Copying... Copied! The Pega Blog Bold ideas. Expert insights. Tools to build agility. Log in to subscribe to the Blog Browse by category: 1:1 Customer Engagement Proactive Customer Service Intelligent Automation Pega Culture Developer Community More Healthcare Customer Engagement (Clear filters) Showing 1 result. Search Submit Filters Topic AI and Decisioning Customer Engagement Customer Service Digital Transformation Operational Excellence PegaWorld Personalized Customer Experiences Industry Communications Service Providers Cross-Industry Financial Services Healthcare Challenge Customer Engagement Cancel How COVID-19 changed patient experience and healthcare delivery Carol Everhart How COVID-19 changed patient experience and healthcare delivery Read article