Pega GenAI™

Unlock potential with Pega GenAI Coach™

Scale enterprise expertise and coaching

with personalized prompts

Now there’s a coach for everyone. Deliver guidance to every employee across every workflow. Pega GenAI Coach™ lets you personalize with easily configurable prompts based on your enterprise’s best practices and expertise.

Identify and eliminate blockers & blind spots

with targeted insights and recommendation

Take the guess work out of work. Surface insights and recommendations based on existing case, workflow and interaction data combined with your enterprise’s best practices – accelerating processes and identifying the best path forward.

Safely and securely deliver personalized guidance

with role-specific controls

Deliver AI guidance with enterprise-grade governance. Pega GenAI Coach™ leverages existing security controls, guardrails, and auditability in Pega to serve up tailor-made insights and guidance that are just right for every role.