Community Webinar: The Future of Finance
Integrating Process Automation and GenAI for a Seamless Total Experience
In this session we will examine together with Achmea and HCLTech the integration of Digital Process Automation (with product suites such as Pega) and AI-powered automation like Generative AI, showcasing their collective potential to transform Total Experience. We’ll also explore practical implementations and real-world scenarios, learning how businesses can optimize processes, tailor interactions and anticipate customer demands.
Key takeaways:
- Overview of the fusion of Digital Process Automation and AI-powered automation.
- Exploration of practical implementations and real-world applications.
- Insights into streamlining processes, personalizing interactions and anticipating customer needs.
- Emphasis on continuous improvement, ethical considerations and staying ahead in a competitive market.
Speakers
Jan Anen
Jan Aanen has over 40 years of experience in software development, of which 12 years have been spent with Pega. As Domain Architect for the Pega Design Authority at Achmea, he creates and maintains generic components, describes the best practices for developing applications with Pega and explores how Achmea can benefit from its new features.
Ingmar Dankers
Ingmar Dankers has over 28 years of experience in software development, of which 12 years have been spent with Pega. As Domain Architect for the Pega Design Authority at Achmea, he creates and maintains generic components, describes the best practices for developing applications with Pega and explores how Achmea can benefit from its new features.
Radhika Pramod Lambe
Radhika has around 12 years of experience in Pega as well as in the IT Industry. She is a GenAI enthusiast and is currently exploring the PEGA GenAI. As a Pega LSA, she has been working with a variety of clients across the domains, helping them with their digital transformation. As a Pega Chapter Lead, she is responsible for building and managing the skill set of her chapter and helping the engineers to stay up to date with the latest and greatest features, frameworks and components of Pega.
Graham Twyford
Sponsors
Related Resources
Innovate the impossible with AI
You want to learn more from our partners and clients? Check out our Pega Community Event Munich on November 12-13, and meet our partner HCLTech live!