Pega webinars
From research and insights to demos and best practices, our webinars deliver the knowledge you need, fast. See what's next or watch one on-demand.
Live Webinar | June 25, 2025
Transforming Customer Engagement into Measurable Business Impact - APJ
Join industry experts from Forrester and Pega to learn how leading organizations achieve extraordinary ROI and drive profitable growth through advanced decision intelligence.
Live Webinar | June 25, 2025
Transforming Customer Engagement into Measurable Business Impact
Join industry experts from Forrester and Pega to learn how leading organizations achieve extraordinary ROI and drive profitable growth through advanced decision intelligence.
Live Webinar | June 25, 2025
Transforming Customer Engagement into Measurable Business Impact
Join industry experts from Forrester and Pega to learn how leading organizations achieve extraordinary ROI and drive profitable growth through advanced decision intelligence.
Webinar | On-demand
What's New in Customer Decision Hub: Infinity '24.1
Learn how the latest Infinity launch helps redefine what is possible, enrich the customer journey, and engage one-to-one with your customers.
Webinar | On-demand
Optimizing Customer Relationships with Generative AI
Learn how organizations are moving to a "self-optimizing" approach to customer relationships.
Webinar | On-demand
Unlocking hyper-personalization in insurance
Watch this video to discover the power of hyper-personalization in transforming customer engagement.
Webinar | On-demand
UNIQA Success Story: Customer first – UNIQA setzt Kundenzentrierung mit Pega um
Digitalisierung und Kundenzentrierung sind die beiden strategischen Ziele bei UNIQA.
Webinar | On-demand
Pega Demo: Futurize of IT - Steigen Sie ein, nächster Halt: Zukunft!
Demo über Echtzeit-Kundeninteraktion, digitaler Multi-Channel-Service und autonome Prozessautomatisierung.
Webinar | On-demand
Pega CX Rockstar Session: Einige langweilige Sachen, aber auch einige coole Sachen
Einfache Ideen zur Umsetzung eines außergewöhnlichen Kundenerlebnisses.
Webinar | On-demand
EY Keynote: Wie man einen echten One-Stop-Shop einrichtet, um die Zufriedenheit der Nutzer und die Erfahrung mit neuen Dienstleistungen zu verbessern
Faktoren zur Erzielung eines Mehrwerts für ein positives Service Erlebnisses.
Webinar | On-demand
DAK Success Story: Next Best Action in der Praxis der Kundenberatung – Erfolgsfaktoren
Passgenaue Angebote für laufende Kundendialoge in Echtzeit.
Webinar | On-demand
Verisure Success Story: Einstieg ins Decisioning – Die ersten 1000 Tage
Zukünftige personalisierte Kundenerfahrung sicherstellen.
Webinar | On-demand
DEVK Success Story: Individuelle Kundenerlebnisse ermöglichen und wertorientiert einsetzen
Kundenanforderungen erkennen und äußere Einflüsse meistern.
Webinar | On-demand
Accenture Keynote: Die Zukunft des Marketings – Wie lässt sich mit Brand und Tech neues Wachstum erschließen?
Wie Sie Ihren Technologie Stack so gestalten, um nachhaltiges Wachstum zu erzielen.
Webinar | On-demand
Moving from Personalization to Humanization
At DMEXCO 2022, Europe’s leading digital marketing & tech event, Bank of Ireland and Pega presented how the bank left traditional campaigns behind in favor of artificial intelligence backed customer engagement to connect and make sense of data, helping them to understand their clients better and create more empathetic, dynamic conversations.
Webinar | On-demand
Future of Marketing: Challenging the Status Quo
Watch this virtual event packed with insightful speakers. Hear from experts like Piyush Vakil, Consulting Director and David Steuer, Managing Director from Accenture; Curig Johnston, Base Value Management and Personalization Leader at BT; and Liz Miller, Vice President and Principal Analyst at Constellation Research.
Webinar | On-demand
Agile Marketing with Next Best Experience
In this webinar, Matthew Camuso and Mark Davies of Pega, and Joseph Madigan of Bank of Ireland discuss how AI-powered solutions can address roadblocks and opportunities like evolving customer expectations, data privacy regulations, obsolete campaign-based marketing, and more.
Webinar | On-demand
AI for the Better
As AI and machine learning continue to advance, enterprises need to constantly assess how to stay competitive and deliver better outcomes. At the same time, there is a moral obligation to ensure...
Webinar | On-demand
Always-On Marketing
In this webinar, we’ll compare traditional marketing tactics like campaigns, segmentation, targeting, and optimization with their more progressive, real-time counterparts.
Webinar | On-demand
Taking a First-Party Approach to CX after Data Deprecation
Watch this webinar featuring Pega’s Tara DeZao and guest speaker, Forrester VP & Principal Analyst, Joanna O’Connell.