Pega CES Munich Presentations - Florian Binder & Florian Weber, Pegaystems: Customer Engagement Live Demo

Florian and Florian demonstrate how Pega’s technology enables organisations to contextually engage individual customers and drive value.

Witness a journey that starts in Facebook and then moves seamlessly across multiple channels and departments with real intelligence, real automation and an agility that continually balances business objectives with each customer’s needs at every interaction.