Event-Präsentation | 05:07
Pega Discover: One-to-one Customer Engagement Online Summit: Driving Topline Growth Through One-to-one Personalization and Opti-channel Experience
Topline growth can be realized by driving hyper-personalization to intervene at the optimal time, with the optimal message to influence the customer’s behavior. You can also further influence growth by using the optimal channel for the customer’s current needs and goals.