PegaWorld iNspire 2020: Intro to Pega Customer Service (Presentation)

Join this session to learn how Pega’s state-of-the-art customer service solution can empower you to cut costs while improving service across all your customer touchpoints. We’ll dive into how you can transform your business and customer experience through agent desktop, digital messaging, email bot, AI-powered next best actions, knowledge management, co-browse, and much more.