Taking a Next Best Action Approach to Strengthening Telecom Customer Relationships
One of the greatest challenges in today’s telecom industry is managing customer churn. Providing superior customer service while improving retention and operational efficiency can be a tricky balance to reach. Here's how a data-driven, next best action approach can help forge better customer relationships and reduce churn.
Related Resource
Produkt
App-Design völlig neu gedachtOptimieren Sie mit Pega GenAI Blueprint™ blitzschnell Ihr Workflow-Design. Legen Sie Ihre Vision fest und erleben Sie, wie Ihr Workflow umgehend erstellt wird.