Pega Client Excellence Awards recognize organizations and individuals revolutionizing Customer Engagement through digital transformation

CAMBRIDGE, Mass. – May 23, 2018 - Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the recipients of the Pega Client Excellence Awards, which will be presented on June 3, 2018 during the annual PegaWorld conference in Las Vegas. The awards program recognizes organizations and individuals driving exemplary digital transformation and customer engagement.

In its 10th year, the Pega Client Excellence Awards recognize organizations and individuals in two categories: the Business Impact Award and the Built for Change Award. Winners of the Business Impact Award are selected for their implementation of Pega software to achieve exceptional business results in marketing, sales, customer service, onboarding, and/or operations. The Built for Change Award is given to individuals who achieved new levels of performance within their organizations through superior customer experience and more engaged employees.

The Business Impact Award recipients include:

• Anthem
• IP Australia
• Dutch Ministry of Economic Affairs and Climate Policy (DICTU)
• Foxtel
• Great American Insurance Group, Annuities
• PayPal
• Rabobank AU/NZ
• StepChange Debt Charity
• Vodafone UK

The Built for Change recipients include:

• Leslie Dickens, vice president of products, NASCO
• Alden Fry, division chief, Spartan Program Management Division, Bureau of Alcohol, Tobacco, Firearms & Explosives
• Duncan MacDonald, vice president, consumer solutions & digital transformation, Liberty Global
• Andrew Vickers, chief operating officer, Rabobank AU/NZ

PegaWorld 2018 is expected to bring together more than 5,000 industry pioneers, influencers, and thought leaders from the world’s leading organizations. The conference will feature some of the most successful global companies sharing their experiences with digital transformation, artificial intelligence (AI), robotics, customer engagement, digital process automation, and more. For more information, please visit: https://www.pega.com/events/pegaworld

Quotes & Commentary:

“While nearly every organization is tackling digital transformation to some degree, the winners of these awards serve as a model for their respective industries,” said Alan Trefler, founder and CEO, Pegasystems. “These exemplary clients – both organizations and individuals – are leading in digital transformation for better customer experience and operational excellence, and we’re honored to be a part of their success.”