Principal Application Engineer, GenAI Development
Meet Our Team:
As a member of the IT Enterprise Business Systems group at Pega, you will be at the forefront of innovation, working on cutting-edge GenAI applications. You will be instrumental in developing intelligent, conversational interfaces and knowledge-driven solutions that power both internal and external portals. You'll collaborate with a team of talented engineers and product owners worldwide, building highly scalable GenAI applications that impact critical business functions. This includes enhancing functionality, developing intelligent services, and providing AI-powered assistance to People, Corporate Governance, Contract, Legal, Marketing, Sales, DemoX, Customer Service teams, and more. Beyond new projects, you'll also contribute to the iterative enhancement of existing intelligent applications.
Picture Yourself at Pega:
Pega is changing the way the world builds software. Our goal is to be the no.1 CRM SaaS company in the world. Pega is revolutionizing how businesses leverage artificial intelligence. Our goal is to be a leader in delivering impactful GenAI solutions. In this role, you'll design, develop, and implement sophisticated applications that leverage large language models (LLMs), natural language processing (NLP), and other GenAI technologies. This is an opportunity to work with leading AI technologies, solve complex problems, and shape the future of intelligent applications.
What You'll Do at Pega:
- Leverage state-of-the-art GenAI technologies to translate requirements into robust feature designs, implementations, tests, deployments, and ongoing support.
- Collaborate within an Agile/Scrum team, working alongside passionate and skilled engineers.
- Work with a technology stack that includes LLMs (e.g., GPT-4, Llama 2), NLP libraries, Python, and potentially Java, with a strong focus on GenAI Application Development and GenAI Application Design.
Who You Are:
- Strong understanding of software engineering principles, with a focus on AI and machine learning concepts.
- Proficient in developing high-quality code that meets engineering excellence standards.
- Experience in building scalable and performant GenAI applications.
- Ability to take ownership of epics and sprints within an Agile/Scrum environment.
- Passionate about continuous learning and innovation in the field of artificial intelligence.
- Proven ability to analyze and solve complex problems logically.
- Excellent verbal and written communication skills, with the ability to remain composed under pressure.
What You've Accomplished:
- 8 to 12 years of overall software development experience for automating business processes
- 2 years dedicated to developing GenAI applications
- Solid understanding of LLMs, NLP, and related GenAI technologies
- Experience with Langchain, or similar LLM orchestration tools
- Experience with vector databases
- Experience with prompt engineering
- Experience with fine tuning LLMs
- Bachelor’s degree in computer science, Artificial Intelligence, or a related field
- Experience leading small development teams (2-3 developers) is a plus
Pega Offers You:
- Gartner Analyst acclaimed technology leadership across our categories of products
- Continuous learning and development opportunities
- An innovative, inclusive, agile, flexible, and fun work environment
- Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company
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AI in Action – Pega embraces the power of artificial intelligence. We encourage all employees to actively engage with AI technologies and continually explore ways to responsibly integrate AI into our products and processes.
Culture – At Pegasystems, we foster an environment where people feel valued and empowered to contribute their best. With global clients across industries and regions, we know our success depends on the unique perspectives, experiences, and talents of our people. Ours is a workplace where everyone can grow, collaborate, and deliver meaningful outcomes.
We encourage candidates from all backgrounds and experiences and focus on the core competencies and mindset needed to thrive in a role.
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance – For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations – If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
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