Cobertura en los Medios
Decir que es de interés es una sutileza. Nuestras soluciones líderes de la industria ayudan a las empresas más grandes del mundo a desarrollar aplicaciones diseñadas para el futuro.
| CNBC
Why Pega is regarded as an "underappreciated" name in AI
| destinationCRM
Pega Is iNspired by Generative AI
| Diginomica
Pega CEO prioritizes practical AI use cases, says most enterprise AI agents are “garbage”
| The Banker
Innovation is curious people saying ‘we can do better’
Shawbrook Bank’s CTO Russ Thornton about his career, who acknowledges the role Pega has played in it to date.
| ZDNet
L’automatisation du service client au service de la révolution du centre de contact
Pega's Romain Delalande, highlights the automation of customer service through artificial intelligence, transforming the contact center into a genuine strategic asset propelling companies into an era...
| Customer First
ANDERHALF MILJARD KLANTINTERACTIES PER JAAR
Rabobank’s head of digital platform & customer processes, Finbar Hage explains how the Pega Customer Decision Hub is helping them to provide future-orientated, personalised customer service.
| Computer Weekly
Shawbrook Bank slashes mortgage processing time through low code
Shawbrook Bank was able to use Pega to bring about a fourfold reduction in the time it takes to process buy-to-let mortgage offers.
| CustomerThink
The Future of Customer Service is Autonomous Service
Advances in AI and automation are already changing the game for customer service leaders, and it’s critical that decision makers understand just how to implement these technologies to transform their...
| Finextra
How can banks successfully modernise their technology?
Pega's Steve Morgan explains how banks can successfully modernize their technology.
| CX Today
Contact Center Automation: Trends, Tricks, and Tools – CX Today Roundtable
Pega's Simon Thorpe on how businesses can streamline their service operations.
| Finextra
Three Tech Takeaways from Sibos 2023
Pega's Steve Morgan shares his top three takeaways from SIBOS 2023.
| IT Pro
What does a CTO do and what skills are required to succeed?
Pega's Don Schuerman explains the skills required for a CTO to succeed.
| IT Finanz Magazin
KYC ist die Blaupause für das ESG-Datenmanagement
Pega's Michael Baldauf explains how KYC is the blueprint for ESG data management.
| DestinationCRM
AI Is Ushering in a New Era of Customer Service: Autonomous Service
When AI is in charge of the initial customer engagement, handling routine tasks and resolving more requests, customer service agents are freed up to intervene in complex or emotional cases requiring a...
| Property Casualty 360
Driving the insurance industry forward with technology
Pega's Manoj Pant’s explains how insurers can leverage new technology for better results.
| Busy Continent
Intelligent automation in the financial services sector: How the AI lifesaver is pulling Australian banks to safety
Pega's Jonathan Tanner explains how intelligent automation is pulling Australian banks to safety.
| IoT Insider
What can we expect the £40m fund for 5G to be spent on in the UK?
Pega's Mark Jackson comments on what the UK’s £40m fund for 5G could mean for the future of the IoT in the country .
| Silicon
Wie intelligent sind Chatbots wirklich?
Pega's Florian Lauck-Wunderlich shares his thoughts on how intelligent chatbots really are.
| IT-Daily net
Warum die Digitalisierungsmaschine stottert
Pega's Martin Carney discusses digitization in the German manufacturing industry.
| Finextra
Optimising Service in Banking: Building the backbone for financial service operations
Pega's Steve Morgan details how banks can create a service backbone with intelligent automation and low code.
| Mi3
53 million calls a day, “thousands” of live experiments, a billion dollars back in customer pockets, getting to them before emergency services: How Commbank’s AI-powered decision engine has shifted the balance of power – and why others are piling in
Commbank is using Pega's AI-driven decisioning platform to help deliver a new generation of apps beyond the traditional domain of banking services.
| Silicon
Meinung: Raus aus den Legacy-Systemen
Pega's Michael Baldauf explains how organizations can replace legacy systems.
| Finextra