Events and more
From in-person events to online gatherings, see how we’re bringing transformation to life.
PegaWorld 2025
Save the date – our flagship tech event returns June 1-3, 2025.
Webinar | On-demand
Next Best Action Marketing and Real-Time Customer Journeys
In this webinar replay, Pega will showcase how progressive brands are complementing their traditional programs with propensity-triggered next best actions that are “always-on”.
Webinar | On-demand
Unlocking hyper-personalization in insurance
Watch this video to discover the power of hyper-personalization in transforming customer engagement.
Webinar | On-demand
Pega Demo: Futurize of IT - Take off today to the Future!
Demo on real-time customer engagement, multi-channel digital service and autonomous business.
Webinar | On-demand
Deutsche Telekom Success Story: Evolution of Employee Services by Deutsche Telekom Services Europe
How to achieve fast, high-quality order processing, legally compliant and lean-and-simple services.
Webinar | On-demand
Pega CX Rockstar Session: Some boring stuff but also some cool stuff
Simple ideas for your customer experience journey.
Webinar | On-demand
Verisure Success Story: Getting started in Decisioning – The first 1000 days
Ensure a future personalized customer experience.
Webinar | On-demand
DEVK Success Story: Enabling individual customer experiences and using them in a value-oriented way
Identifying customer requirements and mastering external influences.
Webinar | On-demand
Future of Marketing: Challenging the Status Quo
Watch this virtual event packed with insightful speakers. Hear from experts like Piyush Vakil, Consulting Director and David Steuer, Managing Director from Accenture; Curig Johnston, Base Value Management and Personalization Leader at BT; and Liz Miller, Vice President and Principal Analyst at Constellation Research.
Webinar | On-demand
Agile Marketing with Next Best Experience
In this webinar, Matthew Camuso and Mark Davies of Pega, and Joseph Madigan of Bank of Ireland discuss how AI-powered solutions can address roadblocks and opportunities like evolving customer expectations, data privacy regulations, obsolete campaign-based marketing, and more.
Webinar | On-demand
Hyperpersonalization - How customers become your fans!
Learn how you decisively improve your sales, marketing, and customer service with the help of hyperpersonalization: Increase customer loyalty, identify customer needs in real time and improve customer service through process optimization and automation.
Webinar | On-demand
Always-On Marketing
In this webinar, we’ll compare traditional marketing tactics like campaigns, segmentation, targeting, and optimization with their more progressive, real-time counterparts.
Webinar | On-demand
Next in Tech: 2022 Forecast
Watch our 5th annual predictions event on-demand to gain meaningful insights on what lies ahead.
Webinar | On-demand
Taking a First-Party Approach to CX after Data Deprecation
Watch this webinar featuring Pega’s Tara DeZao and guest speaker, Forrester VP & Principal Analyst, Joanna O’Connell.
Webinar | On-demand
Real Time: Definitions, Data, and Results from the Market
In this session, Pega and Accenture analyze data from a recent Pega study and examine the following:
- How fast does real time need to be?
- Which use cases and data sources make the most sense?
- What challenges are impacting adoption?
- Where are early adopters seeing an ROI?
Webinar | On-demand
What is Real-Time Decisioning?
But what is real time, exactly? Watch our webinar featuring Forrester Vice President and Principal Analyst, Rusty Warner to learn.
Webinar | On-demand
Designing A One-to-One, Next Best Action Marketing Program
In this webinar, learn how leading organizations architect their next-best-action transformation.
Webinar | On-demand
How Real-Time AI Drives Customer Lifetime Value Across Channels
Always-connected customer interactions will help you keep your customers today and keep you relevant as market and contextual changes occur in the future.
Webinar | On-demand
New York Life Direct: Empowered Through Exceptional Customer Experience
New York Life Direct (NYL Direct) set out to transform its customer experience.