Events and more
From in-person events to online gatherings, see how we’re bringing transformation to life.
PegaWorld 2025
Save the date – our flagship tech event returns June 1-3, 2025.
Webinar | On-demand
What's New in Customer Decision Hub: Infinity '24.1
Learn how the latest Infinity launch helps redefine what is possible, enrich the customer journey, and engage one-to-one with your customers.
Webinar | On-demand
Optimizing Customer Relationships with Generative AI
Learn how organizations are moving to a "self-optimizing" approach to customer relationships.
Webinar | On-demand
Unlocking hyper-personalization in insurance
Watch this video to discover the power of hyper-personalization in transforming customer engagement.
Webinar | On-demand
UNIQA Success Story: Customer first - UNIQA implements customer centricity with Pega
Digitalization and customer centricity are the two strategic goals at UNIQA.
Webinar | On-demand
Pega Demo: Futurize of IT - Take off today to the Future!
Demo on real-time customer engagement, multi-channel digital service and autonomous business.
Webinar | On-demand
Pega CX Rockstar Session: Some boring stuff but also some cool stuff
Simple ideas for your customer experience journey.
Webinar | On-demand
EY Keynote: How to create a true one stop shop to increase user satisfaction and novel service experience
Factors to create break through value for a positive service experience.
Webinar | On-demand
DAK Success Story: Next Best Action in Practice of Customer Consulting - Success Factors
Real-time, tailored offers for ongoing customer dialogs.
Webinar | On-demand
Verisure Success Story: Getting started in Decisioning – The first 1000 days
Ensure a future personalized customer experience.
Webinar | On-demand
DEVK Success Story: Enabling individual customer experiences and using them in a value-oriented way
Identifying customer requirements and mastering external influences.
Webinar | On-demand
Accenture Keynote: The future of marketing – How to unlock new growth with brand and tech?
How to design your technology stack to achieve sustainable growth.
Webinar | On-demand
Moving from Personalization to Humanization
At DMEXCO 2022, Europe’s leading digital marketing & tech event, Bank of Ireland and Pega presented how the bank left traditional campaigns behind in favor of artificial intelligence backed customer engagement to connect and make sense of data, helping them to understand their clients better and create more empathetic, dynamic conversations.
Webinar | On-demand
Future of Marketing: Challenging the Status Quo
Watch this virtual event packed with insightful speakers. Hear from experts like Piyush Vakil, Consulting Director and David Steuer, Managing Director from Accenture; Curig Johnston, Base Value Management and Personalization Leader at BT; and Liz Miller, Vice President and Principal Analyst at Constellation Research.
Webinar | On-demand
Agile Marketing with Next Best Experience
In this webinar, Matthew Camuso and Mark Davies of Pega, and Joseph Madigan of Bank of Ireland discuss how AI-powered solutions can address roadblocks and opportunities like evolving customer expectations, data privacy regulations, obsolete campaign-based marketing, and more.
Webinar | On-demand
AI for the Better
As AI and machine learning continue to advance, enterprises need to constantly assess how to stay competitive and deliver better outcomes. At the same time, there is a moral obligation to ensure...
Webinar | On-demand
Always-On Marketing
In this webinar, we’ll compare traditional marketing tactics like campaigns, segmentation, targeting, and optimization with their more progressive, real-time counterparts.
Webinar | On-demand
Taking a First-Party Approach to CX after Data Deprecation
Watch this webinar featuring Pega’s Tara DeZao and guest speaker, Forrester VP & Principal Analyst, Joanna O’Connell.
Webinar | On-demand
Real Time: Definitions, Data, and Results from the Market
In this session, Pega and Accenture analyze data from a recent Pega study and examine the following:
- How fast does real time need to be?
- Which use cases and data sources make the most sense?
- What challenges are impacting adoption?
- Where are early adopters seeing an ROI?
Webinar | On-demand
What is Real-Time Decisioning?
But what is real time, exactly? Watch our webinar featuring Forrester Vice President and Principal Analyst, Rusty Warner to learn.