Analyst reports confirm: Pega is an industry leader
Pega software earns high marks across the board. See what analysts are saying about Pega capabilities in customer service, low code, and intelligent automation.
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Gartner Magic Quadrant for Enterprise Low-code Application Platforms (LCAP) 2024
Gartner has recognized Pega as a low-code leader.
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Gartner Critical Capabilities for Enterprise Low-Code Application Platforms (LCAP) 2024
In the 2024 Gartner Critical Capabilities report, Pega scored highest for the Tactical Internal Applications.
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Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) 2024
Pegasystems has been recognized as a Leader.
Analyst Report
Gartner Critical Capabilities for Sales Force Automation Platforms 2024
Pega ranked highest across all Use Cases by Gartner.
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The Forrester Wave™: Task-Centric Automation Software, Q4 2024
Forrester recognized Pega as a powerhouse with 5/5 scores in vision and innovation.
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The Forrester Wave™: Real-Time Interaction Management, Q1 2024
According to the Forrester Report, “Pegasystems sets the gold standard for sophisticated enterprise RTIM Implementations..."
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The Forrester Wave™: Customer Service Solutions, Q1 2024
Using their 39-criterion evaluation, Forrester researched, analyzed, and scored twelve Customer Service providers. In their report, Pega was ranked as a leader with the top score in the current offering category.
Forrester Total Economic Impact™ Reports
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Pega Intelligent Automation Forrester TEI Study
Forrester study demonstrates 421% ROI with Pega Intelligent Automation.
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Pega Customer Decision Hub Forrester TEI Study
Forrester study demonstrates 489% ROI with Pega Customer Decision Hub.
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Pega Platform for Low Code Forrester TEI Study
Forrester TEI study demonstrates 598% ROI with Pega's low-code platform.
