PegaWorld | 09:04
Bye Bye Black Box! How Marketers Can Confidently Control AI-driven Customer Engagements
At its best, AI can revolutionize customer relationships – ingesting millions of data points, calculating personalized next best actions in milliseconds, and transforming business performance. Until now, trusting it to deliver these impactful business results has required a leap of faith, with no way to guarantee you’ll be rewarded for relaxing control. Join us as we show you how to change the equation, leveraging best-in-class processes and simulation to put control back in marketers’ hands – so they can minimize risk, maximize reward, and engage every customer with confidence.