Customer Engagement Meet-Up Munich: From Innovative Thinking to Innovative Doing (Presentation)

Rapid innovation is the DNA of successful digital transformation. Your customers expect an exceptional customer experience – on any channel, at any time. This discipline can only be mastered with user-centric innovations in customer interaction and process automation across different functional areas.

Download the presentation by Matthias Wahrendorff, Global IIoT and Industrial Research Lead; Ecosystem Management Industry X.0 Innovation Center Garching.