PegaWorld iNspire 2020: Using Technology to Radically Reinvent Claims Processing at Anthem (Presentation)

Anthem has embarked on a journey to simplify and modernize claims processing, enabling a path to true consumerism for customers, providers, and employees with regard to their health plans. It will deliver millions of dollars in savings and other administrative value. Leveraging Pega's next-generation claims capabilities, Anthem is streamlining claims intake and working hard to say goodbye to green screens.