Senior Software Engineer, Pega

Meet Our Team:

Customer Decision Hub (CDH) is responsible for personalizing billions of customer interactions in real time for the largest organizations in the world. CDH is built on Pega Platform technology to provides an “always on” brain seamless integrating AI and business rules across all your channels. The CDH team builds and enhances this enterprise software solution for our clients. We are distributed around the world, with a large presence in India, the Netherlands, and the US.  

Picture Yourself at Pega:

As a Senior Software Engineer in the product, you’ll contribute in adding/enhancing features to CDH application through PRPC that exposes for sound technical understanding along with excellent domain exposure. Role would also call for customer exposure in terms of resolution to customer issues, remaining attentive and empathetic to customer experiences and helping to resolve them with the best possible ways. Role would call for achieving high quality deliverables, and thereby maintaining high level of application quality score. Pega is staying on the cutting edge of technology, this is your chance to get your hands on working on leading technologies to solve interesting problems. 

What You'll Do at Pega:

• You will be working as part of collaborative team, surrounded by passionate, fun loving, talented engineers who work to deliver high quality features with very high efficiency. Be part of a dynamic and a fast-growing team delivering strategically important solutions for world class customers.
• Active participation in conceptualization, end to end design and development of technical and functional requirements of features in Customer Decision Hub Product
• Owning up and delivering on the committed development activities as per defined best practices without schedule variance and exhibiting the characteristics of understanding the customer needs instead of settling down for the documented requirements
• Assisting in identification of enhancements to PRPC and development of use cases to request and prioritize those enhancements.
• Staying on or ahead of schedule in assigned tasks and providing regular updates to leads on the project progress and outstanding work/issues.
• Actively participating in the Scrum processes used to develop solutions - providing continuous feedback and implement changes to our development processes
• Actively contributing to innovations (finding solutions to the challenges in application development)

Who You Are:

You are an experienced technical professional with a strong commitment to customer success without compromising integrity. You are a problem-solver who thrives in a collaborative team environment who wants to focus on building, maintaining, and supporting next-generation solutions.

What You've Accomplished:

• Bachelor’s /Master’s Degree or equivalent
• 4 to 6 years of experience in analysis, design, development, and application deployment of applications on Pega
• Certified senior system architect (CSSA)
• A result-oriented individual, focused on delivering results not just activities, with the ability to identify, analyze, and solve problems. Should be able to make strong recommendations and acts as a role model for the team
• Strong experience of Object-Oriented Programming. Additionally, experience in JavaScript, CSS and HTML are desired
• Experience in Javascript, CSS, HTML is desired.
• Agile/Scrum development methodology knowledge/experience.

Pega Offers You:

• A rapidly growing yet well-established business
• Flexible work mode: hybrid 3 days from the office. We are located in Pritech Park SEZ Bengaluru.
• The world’s most innovative organizations as reference-able clients
• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive
• Employee equity in the company
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