メディア掲載
Pegaについて、メディアでも広く取り上げられています。当社の業界トップのソリューションは、世界有数の企業・組織が将来を見越して設計したアプリケーションの開発に大きく貢献しています。
| VentureBeat
Think globally, act locally: Starting small with AI can make a big impact
Pega's Tara DeZao explains how businesses should strategically implement AI, including creating long-term goals, starting with small projects, and knowing when to scale.
| TechTarget
Pega CTO: Ethical AI for developers demands transparency
Ethical AI begins with anti-bias and explainability, but transparency of decision-making is essential, according to Pega CTO Don Schuerman.
| Wall Street Journal
Generative AI Startups Attract Business Customers, Investor Funding
Pega's Peter van der Putten comments on the rise of generative AI in areas like marketing, support, and service.
| ITPro.Fr
Pour une Intelligence Artificielle éthique et responsable en 2022
Pega's five AI predictions and how they will continue to improve business efficiency in 2022.
| IT Business Edge
AI CX (Customer Experience): What You Need to Know
Pega's Tara DeZao discusses how AI improves customer experience.
| Digitalisation World
How can energy providers use AI to help customers?
Pega's Jo Allen explains how energy providers could use AI to help customers (page 69).
| Computer Weekly
How to make AI greener and more efficient
Pega's Peter van der Putten shares how AI can be made greener and more efficient.
| DOK
KI steht 2022 im Rampenlicht.
Pega analyzes the five most important AI trends for 2022.
| EMERCE
Vijf voorspellingen rond het gebruik van kunstmatige intelligentie voor 2022
Pega's Peter van der Putten shares his AI predictions for 2022.
| My Customer
How to become a customer journey pinball wizard
If you were to draw a customer engagement journey on a piece of paper, what would it look like? Would it be a straight line, with pre-determined touchpoints and regular intervals?
| Customer Talk
British Gas zet volgende stap in next generation decisioning
British Gas is using a central decisioning hub to improve customer experiences.
| Contact Centre News
British Gas invests in Pega Marketing for Next Generation Decisioning
British Gas is working with Pega to implement a centralized decision hub.
| FSTech
FS legacy systems ‘hampering personalisation’
New study finds that legacy systems are getting in the way of progress.
| IOT Global Network