メディア掲載
Pegaについて、メディアでも広く取り上げられています。当社の業界トップのソリューションは、世界有数の企業・組織が将来を見越して設計したアプリケーションの開発に大きく貢献しています。
| Forbes
Tour D’Horizon Des Prévisions En Matière D’Engagement Client Pour 2019
Georges Anidjar predicts that not only will 2019 be a year of technological maturity, but the European regulations that came into effect in 2018 will significantly change customer relationships.
| Relation Client Mag
Que sera la relation client en 2020 ?
Sylvain Harault reveals that customers who share personal information hope companies know how to make the most of it.
| CIO
5 chatbot strategy mistakes — and how to avoid them
Learn how to use chatbots for optimal efficiency and customer engagement.
| AV Finance
Kunden wollen persönliche Daten nur ungern mit Unternehmen teilen
Harald Esch comments on Pega survey findings that say customers are still hesitant to share personal information.
| IT Finanzmagazin
Pega-Studie: Kunden zurückhaltend bei automatisierten Services und Herausgabe ihrer Daten
Pega study finds German consumers are reluctant to share personal data and still prefer human interaction.
| Forbes
7 Marketing Issues To Be Aware Of Heading Into 2019: Insight From Gartner And CMOs
Tom Libretto offers advice to organizations on how to get engagement right with GDPR in effect.
| Customer Talk
Consumenten vinden chatbots nog te dom voor het echte werk
Derk-Jan Brand comments on Pega research findings which state chatbot interactions still fall short of consumer expectations.
| Customer First
Domme chatbots' voldoen nog niet aan hoge klantverwachtingen
Pega research reveals that consumers find chatbots useful for simple questions that can be completed quickly.
| Klant Contact
“Chatbots nog te dom voor echte werk”
Majority of consumers find chatbots useful—but only to a certain extent, according to Pega study.
| AV Finance
Den Kunden sind Chatbots noch zu dumm
Carsten Rust comments on Pega study findings, noting that the quality of chatbots is falling short of customer expectations.
| DMN
One on one: Vince Jeffs — from database marketing to today's marketing tech
In this podcast, Pega's Vince Jeffs discusses the evolution of martech over the years.
| Destination CRM
Does Your Sales Force Automation Help Your Reps Actually Sell?
Pega's Chris Benedetto explains flaws found in sales software today and a roadmap for better solutions.
| ITBusinessEdge
Machine learning: exciting technology, exciting (mostly) applications
Pega's Vince Jeffs discusses the state of machine learning and mistakes companies make.
| Destination CRM
Pegasystems Launches Pega Digital Experience API
New capabilities give organizations tools to deliver superior digital experiences.
| Technology Evaluation Centers
PegaWorld 2018: Pegasystems Enhances Customer Engagement Efforts (to Infinity)—Part 1
A deep dive into PegaWorld including Pega Infinity, GDPR, AI, and client success stories.
| The European
Talking Tech
A summary of PegaWorld 2018 and the thoughts of the industry's top technology leaders (p16-18).
| This Week In Machine Learning and AI
TWIML presents PegaWorld 2018
This series of podcast episodes features clients and thought leaders from PegaWorld 2018.
| SearchCRM
Without transparent AI, the bots will run wild
In this video interview, Pega's Rob Walker explains the importance of transparent AI.
| TechTarget
RPA strategy: A must-have for digital transformation
Learn how Pega client Unum is eliminating inefficiencies with robotic automation.
| Customer Talk
Optimale klantenservice verdrijft menselijke inefficiëntie
Why optimum customer service can dispel human inefficiency
| Customer Talk
De voornaamste trends in de besluitvorming van consumenten
PegaWorld 2018 demonstrates the key trends in customer decision making.
| MarTechSeries
Pega Unveils AI-Powered Self-Optimizing Campaigns for Refined Customer Engagement
Pega Self-Optimizing Campaigns makes it easier for marketers to realize significant results.
| DMN
One on One: Rethinking CRM as Customer Engagement with Tom Libretto
In this podcast, Pega CMO Tom Libretto discusses the evolution of CRM onsite at PegaWorld 2018.
| Dagens Analys
Paneldiskussion om AI och kundupplevelse
PegaWorld 2018 panel discussion on AI and customer experience.
| Klantcontact
Next Best Action maakt plaats voor next best moment
Why the next best action is making way for the next best moment.
| Forbes
Business bets on technology in Las Vegas at PegaWorld 2018
Recapping PegaWorld 2018 with customer service and experience expert, Shep Hyken.
| DMN
Pega Diary: We're selling change
Pega's Jeff Nicholson, Vince Jeffs, and Matt Nolan discuss Pega's model, state of the industry.
| Forbes
On CRM: Pega now works on Google's Cloud platform because why choose sides?
Pega partners with Google Cloud Platform to offer cloud choice to clients.
| Channel Partners
Pegasystems launches new ISV program
Rupen Shah shares insights on Pega's ISV program that fosters an open development landscape.
| MediaPost