メディア掲載
Pegaについて、メディアでも広く取り上げられています。当社の業界トップのソリューションは、世界有数の企業・組織が将来を見越して設計したアプリケーションの開発に大きく貢献しています。
| ZDNet
After robo-debt smackdown, Robert claims Canberra's digital transformation pushes on
Pega supports Australian Federal Government in maintaining transparency and accountability with sprint style implementation
| The Hindu Business Line
New AI tech to bridge the culture gap in organisations: IT experts
Pega’s Don Schuerman explains that digital transformation requires a new level of collaboration to be successful
| Digital Business Cloud
Kundenkommunikation: 3 Trends werden Lösungsanbieter 2020 herausfordern
Pega's Martin Carney predicts the top three customer service challenges for solution providers in 2020
| TechCircle
Outlook 2020: Band-aid transformation will lose out to deeper DX efforts
Pega's Don Schuerman predicts the rise of AI 'centers ethics' and breaking down walls between IT & business
| Government News
Govt announces Centrelink IT upgrade
Pega chosen to digitize Australian welfare system with low-code Pega Platform
| Information Management
5 trends that will shape AI investments in 2020
Pega’s Rob Walker shares the five trends that will shape AI investments in 2020
| Manage It
Trend Radar: KI ist gewinnbringend, braucht aber einen strategischen Ansatz
Pega research explores where and why businesses are using AI and in which processes
| Breaking Banks Fintech
Frictionless Digital Transformation
Pega’s Marc Andrews discusses Pega’s Workforce Intelligence, AI, digital transformation, and removing friction from organizations
| iBestuur
De publieksgerichte overheid
Pega clients share shared how digital transformation is bringing automation and standardization to government services
| Top Business Tech
What does 2020 have in store for robotic process automation?
Pega’s Francis Carden predicts the upcoming realization that RPA is not the magic fix for digital transformation in 2020
| Hindu Business Line
Organisations must allow humans to take over beyond AI’s reasoning capabilities, says Suman Reddy of Pegasystems
Pega's Suman Reddy explains how organization can weave empathy into AI
| TechTarget
How to achieve explainability in AI models
Pega's Matt Nolan comments on how to make AI systems explainable
| CRN
Infosys beats IBM, Accenture in Centrelink payments engine contract
Pega’s Luke McCormack comments on the use of Pega to digitize the Australian Federal Government Services’ welfare system
| IT Brief AU
26% of leaders still “support fax as a communication channel”
Agents frustrated by basic inefficiencies that could be improved with AI and automation, finds Pega study
| Built In Boston
How Low-Code and No-Code Platforms Are Changing Software Development
Pega’s Jennifer Gill and Sid Misra discuss the stigma associated with low-code and explain that oftentimes people become converts after using it
| Finance Monthly
Apple Card: How To Eliminate Sexism From Banking Algorithms
Pega’s Peter van der Putten explains how to remove machine bias from banking algorithms
| Siecle Digital
Avec Contact Center AI, Google veut donner un coup de pouce aux centres d’appel
As the writer explains, Google isn’t the only one using AI in its contact centers – Pega is doing the same
| CRN
Optus' NBN connections fend off enterprise headwinds
Pega’s automation technology is driving Optus’ success in customer growth and increased National Broadband Network (NBN) connections
| Dutch IT-Channel
Gartner IT Symposium Xpo update met Pega kopstuk Derk Jan Brand
Pega’s Derk-Jan Brand explains how Pega is helping organizations improve one-to-one engagement with empathetic and ethical AI
| Which-50
Which-50 Awards: HSBC – The Best In Analytics Innovation
HSBC’s Pega-based customer engagement solution was named The Best In Analytics Innovation for increasing meaningful customer conversations and improving inefficiencies
| ComputerWeekly
Low-code and no-code development platforms
Pega is named a top low-code vendor in this article about how helpful low-code development tools are for businesspeople and traditional developers
| CFO Thought Leader
545: Get in Gear with ARR | Ken Stillwell,CFO, Pegasystems
In this podcast, Pega’s Ken Stillwell discusses the unique position finance leaders are in to offer business solutions for organizations
| Federal News Network
Federal CIO Kent: Future TMF projects should have ‘all-of-government’ benefit
Suzette Kent, CIO of the federal government, explains the need for a broad and bold vision for government-wide IT modernization projects, no matter the scale
| COMPUTERWELT
Drei Irrtümer gefährden RPA-Erfolg
Pega is listed as a top low-code vendor making it possible for companies to combine AI applications with other technology to maximize AI benefits
| Which-50
Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation
Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega
| Customer Talk
Artificial intelligence krijgt steeds meer voet aan de grond
Pega is listed as a top low-code vendor making it possible for companies to combine AI applications with other technology to maximize AI benefits
| Forbes
AI technology needs a dose of empathy
Pega’s Suman Reddy explores the potential for organizations to gauge customer sentiment and pick up on emotional signals with AI
| RT Insights
Pegasystems Enables Business Users to Apply AI in Real Time
Pega’s Matt Nolan discusses how the Next-Best-Action Designer enables business users to apply AI in real time
| Executive-People
Next-Best-Action Designer van Pega versnelt AI-implementaties
Pega’s Rob Walker explains how the Next-Best-Action Designer ensures AI is accessible to every user and allows for a degree of omnichannel control not previously possible
| DMN News