メディア掲載
Pegaについて、メディアでも広く取り上げられています。当社の業界トップのソリューションは、世界有数の企業・組織が将来を見越して設計したアプリケーションの開発に大きく貢献しています。
| Multichannel News
Preparing for the Coming Spike in Customer Churn
Pega's Alex Wells and Kevin Billings explain how cable and satellite providers can prepare and prevent customer churn with the support of AI
| MarTechToday
From sentiment to empathy: understanding how customers feel
Pega's Matt Nolan explains empathetic AI, the history of AI tools, and the advancement of next-best-action
| Trend Report
Künstliche Intelligenz muss mit Augenmaß reguliert werden
Pega's Kay Knoche explains when AI should and shouldn't be regulated
| Infor Channel
A importância da Inteligência Artificial responsável no mundo atual
Pega's Matt Nolan shares the importance of responsible AI in today's world
| funkschau
Wo es beim Kundenservice oft im Argen liegt
Pega's Kay Knoche comments on how real-time AI can solve the challenges companies and customers face
| AG Connect
Pega komt met eerste RPA auto-balancing functie
Pega's Eric Musser comments on RPA Auto-balancing
| The New Indian Express
Hyderabad firm now has a hands-free bot workload management
Pega announces RPA Auto-balancing, an industry first
| KMWorld
Pegasystems creates solution for managing bot workloads
Pega RPA Auto-balancing optimizes bot efficiency across organizations
| AI Magazine
How to remove and detect bias to keep AI fair
Pega's Rob Walker discusses inherent biases in AI and strategies to identify and prevent them
| InforChannel
Pega apresenta o primeiro recurso de balanceamento automático para RPA
Pega solves for RPA limitations and challenges with RPA Auto-balancing
| Dutch-IT
Automatisch taakverzoeken toewijzen aan RPA-bots met nieuwe tool van Pega
Pega releases RPA Auto-balancing to increase bot efficiency and improve RPA
| Which-50
Pega To ‘Balance Bots’ With New RPA Tool
Pega releases RPA Auto-balancing capability
| IT Brief AU
Pegasystems completes industry first with auto-balancing feature
Pega announces RPA Auto-Balancing to automate the RPA lifecycle
| DestinationCRM
Pega Introduces RPA Auto-Balancing
Pega’s Eric Musser comments on Pega RPA Auto-balancing release
| AG Connect
Het belang van responsible AI in deze snelle wereld
Pega's Matt Nolan outlines four key requirements for AI
| RTInsights
AI Fairness Depends on Our Ability to Remove and Detect Bias
Pega’s Rob Walker discusses AI fairness and the ability to remove bias
| Channel 360
Detectar e reduzir comportamento tendencioso ao usar IA
Pega’s Mauricio Prado Silva explains the need to seek out biases in AI to avoid scaling them
| It Daily
KI-Gehirn für die Automatisierungs-Zombies
A look at how AI can improve automated processes and reduce “automation zombies”
| AGConnect
Pega erkend als een leider in RealTime Interaction Management
Pega’s Rob Walker explains how a centralized AI “brain” optimizes customer journeys
| Emerce
Pegasystems is een leider in RealTime Interaction Management volgens onafhankelijk onderzoeksbureau
Pega named a Leader in Forrester Wave Real-Time Interaction Management report
| Camaralog
Como detectar o preconceito na Inteligência Artificial?
Pega’s Rob Walker discusses how to detect prejudice in AI
| Geldinstitute
KI-Ethik testen
Pega’s Kay Knoche covers why bias isn’t always detected in an AI algorithm
| Finextra
Customer Service: How to Balance AI and Automation with Human Touch
Pega’s Steve Morgan explains how customer service professionals can better leverage AI
| EnterpriseZine
51%がAIとクラウドへの投資を増やすと回答 IT管理者を対象にしたテクノロジーの役割調査
Pega research finds most businesses would further invest in AI and cloud solutions to prevent future disruption
| Geldinstitute
Das zeichnet eine verantwortungsvolle KI aus
Pega's Kay Knoche outlines the four key characteristics of responsible AI
| Emerce
Gebruik je AI? Doe het dan wel eerlijk!
Pega's Rob Walker writes about removing bias to keep AI fair
| Fator Brasil
Como detectar e reduzir o comportamento tendencioso ao usar Inteligência Artificial
Pega’s Maurício Prado Silva explains how to reduce AI bias
| AG Connect
‘Puur theorie, dat heb ik altijd zonde gevonden’
Pega's Rob Walker explains how AI can be used for real 1:1 customer engagement
| IT Social
L’automatisation intelligente des processus et l’IA pour faire face aux imprévus
Pega study highlights the need for intelligent automation and AI to deal with the unexpected
| My Digital Week