メディア掲載
Pegaについて、メディアでも広く取り上げられています。当社の業界トップのソリューションは、世界有数の企業・組織が将来を見越して設計したアプリケーションの開発に大きく貢献しています。
| VentureBeat
Think globally, act locally: Starting small with AI can make a big impact
Pega's Tara DeZao explains how businesses should strategically implement AI, including creating long-term goals, starting with small projects, and knowing when to scale.
| TechTarget
Pega CTO: Ethical AI for developers demands transparency
Ethical AI begins with anti-bias and explainability, but transparency of decision-making is essential, according to Pega CTO Don Schuerman.
| Wall Street Journal
Generative AI Startups Attract Business Customers, Investor Funding
Pega's Peter van der Putten comments on the rise of generative AI in areas like marketing, support, and service.
| ITPro.Fr
Pour une Intelligence Artificielle éthique et responsable en 2022
Pega's five AI predictions and how they will continue to improve business efficiency in 2022.
| IT Business Edge
AI CX (Customer Experience): What You Need to Know
Pega's Tara DeZao discusses how AI improves customer experience.
| Digitalisation World
How can energy providers use AI to help customers?
Pega's Jo Allen explains how energy providers could use AI to help customers (page 69).
| Computer Weekly
How to make AI greener and more efficient
Pega's Peter van der Putten shares how AI can be made greener and more efficient.
| DOK
KI steht 2022 im Rampenlicht.
Pega analyzes the five most important AI trends for 2022.
| EMERCE
Vijf voorspellingen rond het gebruik van kunstmatige intelligentie voor 2022
Pega's Peter van der Putten shares his AI predictions for 2022.
| Think Digital Partners
Top public sector tech trends for 2022
Pega's Pete Wilson argues that 2022 will be the year that ethical or responsible AI will move beyond ‘fluffy policy’ and become embedded in tangible tools and actual law and regulations.
| IT Zoom
Gruselige Chatbot-Erlebnisse verhindern
Pega's Peter van der Putten shares his top three tips to prevent chat bots from frightening customers away.
| Healthcare Business Today
How Accelerating Care Navigation will Support Nurses and Patients on the Front End
Pega's Carol Everhart iscusses how AI and automation can enable better engagement throughout the health journey.
| Executive People
Pegasystems lanceert Next-Best-Action Customer Journey
Pegasystems launches Next-Best-Action Customer Journeys, a new AI feature that leverages intelligent decision making and propensity modeling to optimize customer interaction.
| Customer Talk
AI-tool verbetert klantervaring door te acteren op klantcontext
A new AI tool from Pegasystems enables a more relevant approach by determining customer needs in real time.
| Mi3
Cookie crunch: CommBank connects to Google stack in first party data personalisation push; Pega power rises
CommBank uses Pega’s AI-powered decisioning engine to avoid pushing irrelevant ads to people, or pushing them products that are unsuitable – without using cookies.
| IT Brief
Pegasystems launches AI-powered customer journey capability
Pegasystems has launched its Next-Best-Action Customer Journeys, a new AI-powered capability designed to modernise traditional customer journeys with intelligent decisioning and propensity modeling.
| Martech
Pega combines customer journeys with AI-driven next-best-actions
Pega's next-best-action customer journeys seeks to give marketers oversight without constraining the AI.
| Telecoms.com
How is AI reshaping telecoms?
Pega's Mark Jackson discusses the changing role of AI in the telecom industry.
| IT Finanz Magazin
Gruselige Chatbot-Erlebnisse verhindern – drei Tipps
Pega's Peter van der Putten shares his top three tips to prevent chat bots from frightening customers away.
| Raconteur
Superpowered steeplechase: a scramble for AI supremacy
Pega's Peter van der Putten shares his thoughts on the newly announced National AI Strategy.
| Finextra
AI can make customers love, not loathe, their bank in tough financial times
Pega's Steve Morgan explain's how banks can use AI to help customers through tough financial times.
| Express
Brexit Britain publishes 10-year plan to rival China and US in race to become 'superpower'
Pega's Peter van der Putten is quoted talking about the National AI Strategy and the maturation of AI technology.
| Martech
Does ‘always-on’ marketing improve customer experiences?
Matthew Camuso discusses how marketers can improve their strategy and the customer experience.
| Digitale Welt
KI darf nicht nur weiß und westlich sein
Florian Lauck-Wunderlich gives his thoughts on the influence of human biases on algorithms.
| IT Matchmaker
In fünf Schritten zum fairen Einsatz von KI
Pega's Florian Lauck-Wunderlich shares five steps to the fair use of AI.
| Destination CRM
Real-Time Signals Real Customer Value: How Marketers Can Implement AI the Right Way
Matt Nolan's explains how marketers can better implement artificial intelligence to deliver optimal interactions to their customers every time.
| CXO Today
Businesses Must Adapt To Meet The Changing Customer Experience Read more at: https://www.cxotoday.com/corner-office/businesses-must-adapt-to-meet-the-changing-customer-experience/
Pega's Suman Reddy underlines the role of real-time decision technology in enabling companies to adapt quickly to each conversation based on their unique needs.
| Risk Management
Getting Smart About Artificial Intelligence
Pega's Peter van der Putten gives his thoughts on how companies can avoid the pitfalls of AI.
| Venture Beat
AI Weekly: Algorithmic discrimination highlights the need for regulation
A survey by Pegasystems predicts that if the current trend holds, a lack of accountability within the private sector will lead to governments taking over responsibility for AI regulation over the next...
| BIT Business IT