Upcoming events
From virtual interactive events to online conversations, mark your calendar and join us for transformative insights.
Webinar | On-demand
Pega Community Forum - Accenture: Predict customer needs and make decisions in real time
Unlock real-time strategies to meet customer expectations and challenges.
Webinar | On-demand
Pega Community Forum - Vodafone: Real-time customer intent supporting AI-based decisioning
Learn Vodafone's strategy for real-time customer intent and impactful talks
Webinar | On-demand
What's New in Customer Decision Hub: Infinity '24.1
Learn how the latest Infinity launch helps redefine what is possible, enrich the customer journey, and engage one-to-one with your customers.
Webinar | On-demand
Optimizing Customer Relationships with Generative AI
Learn how organizations are moving to a "self-optimizing" approach to customer relationships.
Webinar | On-demand
Pega Community Forum - Deutsche Telekom Success Story: How to generate value from Pega Customer Service
Unlock the secrets of value in customer service.
Webinar | On-demand
Pega Community Forum - De Volksbank Success Story: How de Volksbank with multiple brands, focusses on becoming the bank with the strongest customer relationship
How to achieves relevance and personalization at scale.
Webinar | On-demand
Pega Community Forum - Citadele Banka Success Story - Hyperpersonalization: Citadele´s journey from Decision to Implementation
A transformative journey from traditional to digital banking.
Webinar | On-demand
Pega Community Forum - NatWest Success Story: How NatWest creates significant Customer Lifetime Value with Hyper-personalized Messaging
Creating consistent and personalized interactions across channels.
Webinar | On-demand
Unlocking hyper-personalization in insurance
Watch this video to discover the power of hyper-personalization in transforming customer engagement.
Webinar | On-demand
UNIQA Success Story: Customer first - UNIQA implements customer centricity with Pega
Digitalization and customer centricity are the two strategic goals at UNIQA.
Webinar | On-demand
Pega Demo: Futurize of IT - Take off today to the Future!
Demo on real-time customer engagement, multi-channel digital service and autonomous business.
Webinar | On-demand
Pega CX Rockstar Session: Some boring stuff but also some cool stuff
Simple ideas for your customer experience journey.
Webinar | On-demand
EY Keynote: How to create a true one stop shop to increase user satisfaction and novel service experience
Factors to create break through value for a positive service experience.
Webinar | On-demand
DAK Success Story: Next Best Action in Practice of Customer Consulting - Success Factors
Real-time, tailored offers for ongoing customer dialogs.
Webinar | On-demand
Verisure Success Story: Getting started in Decisioning – The first 1000 days
Ensure a future personalized customer experience.
Webinar | On-demand
DEVK Success Story: Enabling individual customer experiences and using them in a value-oriented way
Identifying customer requirements and mastering external influences.
Webinar | On-demand
Accenture Keynote: The future of marketing – How to unlock new growth with brand and tech?
How to design your technology stack to achieve sustainable growth.
Webinar | On-demand
Moving from Personalization to Humanization
At DMEXCO 2022, Europe’s leading digital marketing & tech event, Bank of Ireland and Pega presented how the bank left traditional campaigns behind in favor of artificial intelligence backed customer engagement to connect and make sense of data, helping them to understand their clients better and create more empathetic, dynamic conversations.
Webinar | On-demand
Future of Marketing: Challenging the Status Quo
Watch this virtual event packed with insightful speakers. Hear from experts like Piyush Vakil, Consulting Director and David Steuer, Managing Director from Accenture; Curig Johnston, Base Value Management and Personalization Leader at BT; and Liz Miller, Vice President and Principal Analyst at Constellation Research.
Webinar | On-demand
Agile Marketing with Next Best Experience
In this webinar, Matthew Camuso and Mark Davies of Pega, and Joseph Madigan of Bank of Ireland discuss how AI-powered solutions can address roadblocks and opportunities like evolving customer expectations, data privacy regulations, obsolete campaign-based marketing, and more.