Video
U.S. Department of Veterans Affairs - The path to achieving digital transformation
The U.S. Department of Veterans Affairs Financial Services Center is on the journey of transforming customer service and delivering outcomes faster in support of VA’s mission. In this Government Empowered 2019 video short, Anna Rigney, Director, Customer Experience, Financial Management Business Transformation Service for the VA Financial Services Center, will discuss how the project has closed the CX/EX divide and transformed their customer service strategy, processes, and people to ensure continuous innovation and improved veteran outcomes.
Watch the full presentation here.
タグ
関連リソース
![AI in Innovation](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2023-11/ai-innovation-prev-card.png?itok=I5cCWnoL)
AIイノベーションの底力を引き出す
エンタープライズAIと、それがビジネス成果の未来をどのように切り開いていくのかをご紹介します。
![Why Pega](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2021-07/why-pega-preview-card.jpg?itok=ovPGRTVn)
Pegaが選ばれる理由:
当社の優位性は、ユニークでパワフルなソフトウェアだけではありません。