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Interview | 01:39

Rethink customer engagement

Drive more omni-channel experiences and customer journeys.

Want to deliver true one-to-one customer engagement? Go beyond business-as-usual, channel-centric activities and marketing messages. Pega Customer Decision Hub™ provides you with a common platform and database that lets you connect your marketing and customer communication channels and deliver more personalized experiences everywhere, fast and at scale.

Find out how OP Financial Group:

  • Gained new perspectives on how to better engage customers
  • Made the move to a more customer-centric, always-on, one-to-one customer engagement
  • Implemented over 150 next best actions and 500 channel treatments in a short amount of time

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