Entretien | 01:39
Rethink customer engagement
Drive more omni-channel experiences and customer journeys.
Want to deliver true one-to-one customer engagement? Go beyond business-as-usual, channel-centric activities and marketing messages. Pega Customer Decision Hub™ provides you with a common platform and database that lets you connect your marketing and customer communication channels and deliver more personalized experiences everywhere, fast and at scale.
Find out how OP Financial Group:
- Gained new perspectives on how to better engage customers
- Made the move to a more customer-centric, always-on, one-to-one customer engagement
- Implemented over 150 next best actions and 500 channel treatments in a short amount of time