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Unleash enterprise agility with the Pega Platform™

You can’t stop the rate of change – but you can build for it. Learn the ways Pega can help your organization work smarter, unify experiences, and adapt instantly.

Transform your business, one workflow at a time. Pega Platform lets you build, change, and scale up to meet the demands of a rapidly changing world.

Pega Platform empowers your entire organization

Keep employees working on the right thing at the right time

Get team priorities straight. Route and prioritize work based on skill, needs, SLA, and more – across applications.


Ask your data for the full picture

Gain real-time insight into team performance and tune in to critical issues. Ask your data questions and receive charts, dashboards, and KPIs in a flash – all on a single, unified dashboard.


Continually optimize

Identify and resolve process bottlenecks to transform your team into a fine-tuned operations machine.

Deliver end-to-end customer journeys

Pega orchestrates work across people and systems, connecting front- and back-office, and automating work and decisions along the way – for faster, better resolutions.


Enable seamless self-service

Provide customers with answers & actions they want across channels and empower agents to navigate seamlessly through their cases, propelled by AI and automation.

Unify the employee experience

Employees can focus on the work that matters most through with a single, prioritized worklist that spans across your organization’s systems and applications.


Scale expertise & enjoyment

Guide employees in real-time with AI-powered guidance and answers based on your specific best practices & policies.


Make work effortless

Give your team a simplified, intuitive UX they will love. Loaded with AI guidance and assistance, Pega Platform™ arms employees with knowledge, insights, and suggestions – to accelerate and simplify complex work, every step of the way.

Accelerate time to market

Design and go-live faster than ever by reimagining and building workflows with the power of Blueprint. Collaborate seamlessly, jumpstart development, and eliminate translating requirements.


Speed up end-to-end project delivery

Quickly adapt to change, with fewer resources. Our powerful AI-infused low-code environment fosters collaboration and reuse, allowing developers to easily create and manage apps for different lines of business, products, and geographies.


… and it keeps getting better

Thanks to advances in AI, development time is 7.8x faster with Pega.

Supercharge Pega Platform even further

Only Pega enables enterprises to harness agentic AI with predictability and governance built in.
Transform end-to-end customer journeys

Unleash rapid transformation with design agents embedded across Pega Blueprint

Give customers 24/7 self-service access to workflows which follow your processes with Conversation agents

Automate end-to-end customer journeys with governed Automation agents

Turn insights into action and give employees info they need anywhere with Knowledge Agents

Increase employee productivity by arming employees with always-on Coach agents

Be nimble, work smarter, scale infinitely.

Drive better business outcomes, faster.

Pega’s powerful business architecture orchestrates work across people and systems – smashing silos and ensuring end-to-end visibility. With your workflows at the center, you can streamline and automate your business processes – for legendary experiences and efficiencies.

Unlock operational excellence.

Automate manual steps by injecting AI-powered decisioning and business logic into your workflows. Identify and mitigate bottlenecks to optimize processes and unlock operational excellence.

Make every employee your best.

Maximize your team’s performance with an intuitive desktop that unifies all their assignments from across your enterprise systems – generating a single, prioritized worklist for each employee. And, with AI-powered assistance, your team can work smarter than ever before.

Adapt. Build. Scale.

Gain agility with a universal framework that drives reuse and enables rapid development with fewer resources. Leave your existing systems and data in place and transform without disruption.

Bring even more power to Pega Platform with these capabilities

Automate communications

by using AI and NLP to interpret, route, and respond to emails

Siemens
1/10 the cost. 10x the speed. Infinite scalability.

Build or buy? Try the best of both.

Choosing between limited, out-of-the-box software or a from-scratch solution is a big decision. But it doesn’t have to be either/or. Pega Platform lets you build the exact applications you want fast with enterprise-grade low code and powerful industry accelerators.

Consider your options

Our enterprise-grade capabilities

Large enterprises have unique needs. That’s why the Pega Platform gives you enterprise-grade capabilities so you can build with confidence, knowing that apps built on Pega will be secure, scalable, governed, and maintainable.

Get started

Ready to see how you can transform your enterprise with the Pega Platform? Get in touch with us.
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