How Pega GenAI Blueprint protects your confidential data
Your ideas deserve protection
We built Pega GenAI Blueprint™ with your privacy and security as priorities. We understand your processes aren't just diagrams and workflows – they're your competitive advantage.
With Pega GenAI Blueprint, you can confidently harness the power of AI and automation without exposing your proprietary information.
Your data stays your data
The details of your Blueprints are stored in an encrypted database. Those details are visible only to authorized Pega administrative personnel. And the data you put into Blueprint isn’t used to train any of the AI models we use. The information stays yours and yours alone.
What do users at Pega actually see? Just the minimum needed to keep the system working and help us engage with you when you need help:
- The system-generated identifier of the blueprint. Your blueprint creates a Pega case, and this is the case ID.
- The email address of the person who created your blueprint
- The short name you’ve provided for your blueprint
- We can see if you’ve shared your blueprint – but not who you’ve shared it with.
Everything else? Completely private. Your process descriptions, your workflows, your data models, and any documents you upload – including application docs, BPMN files, API definitions, or integration configurations – remain private to you as described above.
Enterprise-grade security
Your Blueprint data gets the same rock-solid protection as our production Pega Cloud environments.
This means:
- 256-bit AES encryption for data at rest and HTTPS/TLS protection for data in transit.
- Continuous monitoring with host-based virus protection and intrusion prevention systems.
- State-of-the-art operations centers that take physical and environmental security seriously.
- Built-in safeguards against DDoS attacks and automatic blocking of known malicious IP addresses.
- Optional integration with your organization’s single sign-on (SSO) architecture to allow you to centrally manage users that have Blueprint access.
We're in this together
Your success depends on trust – and we've spent four decades earning it. By limiting our access and wrapping your data in multiple layers of security, your process innovations remain your competitive advantage.
Pega GenAI Blueprint is built to help you transform your business. Because when you win, we win. And that starts with keeping your data secure.