Skip to main content
Try Pega

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Candidate Privacy Notice

Last updated 2 January 2025

Pegasystems is committed to protecting your personal information. This privacy notice sets out how we collect your personal data and makes you aware of how and why your data will be used during the recruitment process. It provides you with the information that must be provided under the California Consumer Privacy Act Regulations (CCPA). The purpose of this notice is to address both notice-at collection and privacy policy requirement under CCPA. It applies to all candidates in California. Any terms not defined in this privacy notice will have the meaning ascribed to them in the CCPA. For any questions regarding this privacy notice, please refer to the “Contact Details” section below.

RESPONSIBILITY FOR YOUR INFORMATION

Pegasystems Inc. and Pega Government LLC are responsible for deciding how we hold and use personal information about you.

THE TYPES OF INFORMATION WE HOLD ABOUT YOU

We collect, store and use the following categories of personal information about you during our recruitment process:

  • your name, address, email address, telephone number and other contact information;
  • the information you have provided to us in your CV/resume and covering letter;
  • any additional information you provide to us in support of an application;
  • information included in your profile created on our external careers site;
  • information from interviews and screenings you may have;
  • details of the type of role you are looking for, salary expectations, and other terms relating to compensation and benefits packages, or other job preferences;
  • details of how you heard about the position you are applying for;
  • reference information and/or information received from background checks, including information provided by third parties;
  • information relating to any previous recruitment and/or employment history with us;
  • if we offer you reimbursement of costs incurred by you in connection with the recruitment process and you accept such an offer, the travel-related records necessary to execute such reimbursement;
  • information relevant to your right to work or being eligible for internship/traineeship, including nationality, or citizenship, for visa purposes;
  • CCTV footage when you are visiting our premises;
  • information about your national origin, where relevant for visa purposes;
  • medical or health information, where relevant;
  • information about criminal convictions and offences where required for the role;
  • security clearances held by you;
  • where needed, information regarding any professional certifications possessed by you;
  • results of background checks and screening: such as education verification and criminal records and driver’s license checks;
  • references (if requested): such as opinions and comments of any previous employers; and
  • diversity monitoring related data if you choose to disclose it voluntarily with us and only to the extent allowed under the law.

We have collected the categories of personal information outlined in preceding (12) twelve months from our candidates.

HOW IS YOUR PERSONAL INFORMATION COLLECTED?

We collect personal information about candidates from the following sources:

  • you (the candidate)
  • our background check provider from whom we collect the following categories of data:
    • Seven years’ activity history (including employment history);
    • Address verification;
    • Professional qualifications history;
    • Driving license endorsements check;
    • Criminal history (going back 7 years);
    • Global Watchlist check; and
    • Our recruitment service providers with whom we cooperate.
  • your named referees (if requested by Pegasystems), from whom we collect confirmation of your role and dates of employment
  • any external provider who advertises a role on our behalf
  • information about you, including your contact details, your profile and resume (if available) from the following publicly available sources: LinkedIn, Twitter, Glass Door, and regional job boards.
  • we may combine personal information received from above sources and use it and disclose it for the purposes described in section “How We Will Use The Information About You” of this notice.

HOW WE WILL USE THE INFORMATION ABOUT YOU

We will use the personal information we collect about you to:

  • confirm that candidate meets the qualifications for the role that they seek;
  • provide candidate with Americans with Disabilities Act (ADA) accommodations during the recruitment process;
  • use Predictive Index to perform a behavioral assessment;
  • comply with applicable legal and regulatory requests and obligations (including investigations);
  • prevent, detect, or investigate fraud, suspected or actual illegal activity, violations of company policy or rules, and other misconduct;
  • seek advice from lawyers, auditors, and other professional advisers; and
  • establish or defend legal claims and allegations.

If you accept a role with us, the information collected during the recruitment process will become part of your employment record.

It is your responsibility to obtain consent from your references (if requested by Pegasystems) for the processing of their personal information before providing it to us.

IF YOU FAIL TO PROVIDE PERSONAL INFORMATION

If you fail to provide the necessary information for us to consider your application when requested, we will not be able to take you forward in our recruitment process. For example, if we require a reference for this role and you fail to provide us with relevant details, we will not be able to take your candidacy further.

DISCOSURE OF DATA

Why might you disclose my data with third parties?

We will disclose (and we have disclosed during the past 12 months for our business purpose) your information as outlined in this notice with the following categories of recipients:

  • We will use information about your disability status to consider whether we need to.
  • We may also be required to disclose your information to external third parties such as local labor authorities, courts and tribunals, regulatory bodies and/or law enforcement agencies or government entities (such as state and Federal taxation authorities) for the purpose of complying with applicable laws and regulations or in response to legal process. For internship and traineeship opportunities we may also be required to disclose your data with relevant educational entities to comply with applicable laws and regulations.
  • We do not disclose (and have not disclosed in past 12 months) your personal information to third parties for cross-context behavioral advertising.
  • We do not sell and have not sold in past 12 months (as defined under CCPA) your personal information to third parties.

YOUR RIGHTS AND RESPONSIBILITIES

Your responsibilities as a candidate for a position at Pegasystems

It is important that the personal information we hold about you is accurate. Please keep us informed if your personal information changes during your recruitment process with us.

Your rights under the California Consumer Protection Act (CCPA)

Under CCPA, subject to limitations set by this legislation, you have the right to:

  • know about the personal information that we collect about you and how it is used, disclosed, and shared, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom Pegasystems discloses personal information, and the specific pieces of personal information Pegasystems has collected about you;
  • request the deletion of personal information collected by us (with some exceptions);
  • non-discrimination for exercising your rights under the CCPA;
  • correct inaccurate personal information that we have about you; and
  • limit the use and disclosure of sensitive personal information collected about them.

To exercise any of these rights, please contact [email protected] or 1-855-600-7342.

VERIFICATION OF IDENTITY

We may need to ask for specific information from you to help us confirm your identity and ensure your right to exercise the rights you have requested.

RECORDS RETENTION

We may retain your personal information for as long as necessary to fulfil the purpose for which it was collected or to comply with legal or regulatory requirements. We strive to retain your personal information no longer than is reasonably necessary to conduct the purposes listed in this Candidate Privacy Notice, or as required by law.

CONTACT DETAILS

If you have any questions about this privacy notice or how we handle your personal information, please contact [email protected] or 1-855-600-7342.

STATUS OF AND CHANGES TO THIS NOTICE

This notice does not form part of any employment contract or other contract to provide services. We may update this notice at any time and changes will appear on this page. This notice will be updated at least once every 12 months.
Share this page Share via X Share via LinkedIn Copying...
Copied!