Customer Case Studies Meet our clients We help leading organizations cut through complexity and deliver results. Featured Customers Video duration: 02:13 See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. NAB’s journey to customer-centric banking Like Share See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. Customer Decision Hub Video duration: 02:34 See how Virgin Media Ireland crafted one unified agent desktop. Virgin Media Ireland: Unlocking seamless experiences Like Share See how Virgin Media Ireland crafted one unified agent desktop. Customer Service Video duration: 02:08 Hear how Church Mutual drove a 200% efficiency gain with Pega. Church Mutual transforms insurance operations with Pega Like Share Hear how Church Mutual drove a 200% efficiency gain with Pega. Platform Manufacturing (Clear filters) Submit Filters Search Sort by AlphabeticalMost recent Close this dialog window Dialog content More filters Industry Communications Service Providers (25) Financial Services (49) Government (34) Healthcare (20) Hospitality and Entertainment (2) Insurance (24) Life Sciences (1) Manufacturing (42) Other Industry (2) Technology Services (1) Transportation (4) Solution Customer Decision Hub (2) Customer Service (13) Intelligent Automation (4) Platform (24) Sales Automation (2) Global Region Asia Pacific & Japan (1) Europe & Middle East (1) North America (2) Worldwide (16) Learn how a leading in athletic footwear company cut process lead time by 99%. Athletic footwear leader reduces process lead time by 99% Like Share Learn how a leading in athletic footwear company cut process lead time by 99%. Platform This auto finance organization is future-proofing its collections program. See how. Auto finance organization: Future-proofing with Pega Like Share This auto finance organization is future-proofing its collections program. See how. Intelligent Automation See how an auto industry powerhouse used automation to save $6.6M in five years. Auto industry powerhouse reimagines process automation Like Share See how an auto industry powerhouse used automation to save $6.6M in five years. Platform This captive lender has made following complex compliance regulations easy. Captive auto lender supports 225,000 annual loans with Pega Like Share This captive lender has made following complex compliance regulations easy. Sales Automation See how Cisco is creating more meaningful customer interactions with automation. Cisco delivers dynamic digital customer engagement Like Share See how Cisco is creating more meaningful customer interactions with automation. Customer Service This Fortune 200 company sought to back thousands of machines. See the results. Connected machines enriched by prescriptive maintenance Like Share This Fortune 200 company sought to back thousands of machines. See the results. Platform EDF leads the way toward more proactive and personalized customer relationships. Électricité de France increases upsell with Pega Like Share EDF leads the way toward more proactive and personalized customer relationships. Customer Service See how this Global 200 manufacturer sources quality & ethical parts with Pega. Electronics manufacturer future-proofs sourcing process Like Share See how this Global 200 manufacturer sources quality & ethical parts with Pega. Platform Estes Express created an app to improve logistics visibility. See the results. Estes Express’ freight and logistics gain speed and agility Like Share Estes Express created an app to improve logistics visibility. See the results. Platform See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. Ford transforms the EV experience with Pega Like Share See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. Platform Find out how Ford increased conversion by 26% in just three weeks. Ford: Driving CX improvements with next-best-action Like Share Find out how Ford increased conversion by 26% in just three weeks. Customer Decision Hub Ford’s Pega COE embraces Pega App Factory to empower citizen development. Ford’s citizen developers build low-code apps with Pega Like Share Ford’s Pega COE embraces Pega App Factory to empower citizen development. Platform Load More
Video duration: 02:13 See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. NAB’s journey to customer-centric banking Like Share See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. Customer Decision Hub
Video duration: 02:34 See how Virgin Media Ireland crafted one unified agent desktop. Virgin Media Ireland: Unlocking seamless experiences Like Share See how Virgin Media Ireland crafted one unified agent desktop. Customer Service
Video duration: 02:08 Hear how Church Mutual drove a 200% efficiency gain with Pega. Church Mutual transforms insurance operations with Pega Like Share Hear how Church Mutual drove a 200% efficiency gain with Pega. Platform
Close this dialog window Dialog content More filters Industry Communications Service Providers (25) Financial Services (49) Government (34) Healthcare (20) Hospitality and Entertainment (2) Insurance (24) Life Sciences (1) Manufacturing (42) Other Industry (2) Technology Services (1) Transportation (4) Solution Customer Decision Hub (2) Customer Service (13) Intelligent Automation (4) Platform (24) Sales Automation (2) Global Region Asia Pacific & Japan (1) Europe & Middle East (1) North America (2) Worldwide (16)
Learn how a leading in athletic footwear company cut process lead time by 99%. Athletic footwear leader reduces process lead time by 99% Like Share Learn how a leading in athletic footwear company cut process lead time by 99%. Platform
This auto finance organization is future-proofing its collections program. See how. Auto finance organization: Future-proofing with Pega Like Share This auto finance organization is future-proofing its collections program. See how. Intelligent Automation
See how an auto industry powerhouse used automation to save $6.6M in five years. Auto industry powerhouse reimagines process automation Like Share See how an auto industry powerhouse used automation to save $6.6M in five years. Platform
This captive lender has made following complex compliance regulations easy. Captive auto lender supports 225,000 annual loans with Pega Like Share This captive lender has made following complex compliance regulations easy. Sales Automation
See how Cisco is creating more meaningful customer interactions with automation. Cisco delivers dynamic digital customer engagement Like Share See how Cisco is creating more meaningful customer interactions with automation. Customer Service
This Fortune 200 company sought to back thousands of machines. See the results. Connected machines enriched by prescriptive maintenance Like Share This Fortune 200 company sought to back thousands of machines. See the results. Platform
EDF leads the way toward more proactive and personalized customer relationships. Électricité de France increases upsell with Pega Like Share EDF leads the way toward more proactive and personalized customer relationships. Customer Service
See how this Global 200 manufacturer sources quality & ethical parts with Pega. Electronics manufacturer future-proofs sourcing process Like Share See how this Global 200 manufacturer sources quality & ethical parts with Pega. Platform
Estes Express created an app to improve logistics visibility. See the results. Estes Express’ freight and logistics gain speed and agility Like Share Estes Express created an app to improve logistics visibility. See the results. Platform
See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. Ford transforms the EV experience with Pega Like Share See how Ford redefined the electric vehicle test drive experience across Europe, boosting customer satisfaction and sales conversions. Platform
Find out how Ford increased conversion by 26% in just three weeks. Ford: Driving CX improvements with next-best-action Like Share Find out how Ford increased conversion by 26% in just three weeks. Customer Decision Hub
Ford’s Pega COE embraces Pega App Factory to empower citizen development. Ford’s citizen developers build low-code apps with Pega Like Share Ford’s Pega COE embraces Pega App Factory to empower citizen development. Platform