Customer Case Studies Meet our clients We help leading organizations cut through complexity and deliver results. Featured Customers Video duration: 02:13 See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. NAB’s journey to customer-centric banking Like Share See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. Customer Decision Hub Video duration: 02:34 See how Virgin Media Ireland crafted one unified agent desktop. Virgin Media Ireland: Unlocking seamless experiences Like Share See how Virgin Media Ireland crafted one unified agent desktop. Customer Service Video duration: 02:08 Hear how Church Mutual drove a 200% efficiency gain with Pega. Church Mutual transforms insurance operations with Pega Like Share Hear how Church Mutual drove a 200% efficiency gain with Pega. Platform Life Sciences Healthcare (Clear filters) Submit Filters Search Sort by AlphabeticalMost recent Close this dialog window Dialog content More filters Industry Communications Service Providers (25) Financial Services (49) Government (34) Healthcare (20) Hospitality and Entertainment (2) Insurance (24) Life Sciences (1) Manufacturing (42) Other Industry (2) Technology Services (1) Transportation (4) Solution Customer Decision Hub (6) Customer Service (3) Intelligent Automation (1) Platform (9) Robotic Process Automation (3) Global Region Europe & Middle East (1) North America (5) Worldwide (7) AbbVie partners with Pega to automate R&D request management system. AbbVie automates clinical and R&D workflows, keeping scientists focused on the mission Like Share AbbVie partners with Pega to automate R&D request management system. Intelligent Automation AbbVie is a global, research-based biopharmaceutical company focused on creating a remarkable impact on patients' lives. AbbVie transforms physician interactions Like Share AbbVie is a global, research-based biopharmaceutical company focused on creating a remarkable impact on patients' lives. Customer Decision Hub Learn how BCBS used bots to save over 500 hours of manual work. BCBS NC drives business value with bots Like Share Learn how BCBS used bots to save over 500 hours of manual work. Robotic Process Automation See how the company improved its customer experience platform with Pega. Blue Shield of California reimagines the digital healthcare experience Like Share See how the company improved its customer experience platform with Pega. Customer Service Bradesco Saúde addresses workflow issues with automation. Bradesco Saúde transforms healthcare provider workflows and customer experiences Like Share Bradesco Saúde addresses workflow issues with automation. Platform Bupa delivers personalized experiences and streamlined operations. Bupa: Personalizing healthcare journeys with Pega Customer Decision Hub Like Share Bupa delivers personalized experiences and streamlined operations. Customer Decision Hub Cigna transforms onboarding with Pega Like Share Platform Find out how DAK achieved a 65% increase in contextual retention offers. DAK boosts customer retention with member-centric approach Like Share Find out how DAK achieved a 65% increase in contextual retention offers. Customer Decision Hub See how Elevance Health achieved an 11-point increase in NPS over 90 days. Elevance Health delivers personalized customer experiences with Pega Like Share See how Elevance Health achieved an 11-point increase in NPS over 90 days. Customer Service See how the company handles 40 million claims monthly with Pega. Elevance Health transforms claims operations with Pega AI Like Share See how the company handles 40 million claims monthly with Pega. Platform See how the organization saved $17M with Pega. enGen streamlines care for better member outcomes Like Share See how the organization saved $17M with Pega. Platform See how Evernorth ditched legacy systems and achieved a 75% improvement in speed to delivery. Evernorth transforms client experience with the Pega Platform Like Share See how Evernorth ditched legacy systems and achieved a 75% improvement in speed to delivery. Platform Load More
Video duration: 02:13 See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. NAB’s journey to customer-centric banking Like Share See how NAB used Pega Customer Decision Hub to lift conversion rates by 50%. Customer Decision Hub
Video duration: 02:34 See how Virgin Media Ireland crafted one unified agent desktop. Virgin Media Ireland: Unlocking seamless experiences Like Share See how Virgin Media Ireland crafted one unified agent desktop. Customer Service
Video duration: 02:08 Hear how Church Mutual drove a 200% efficiency gain with Pega. Church Mutual transforms insurance operations with Pega Like Share Hear how Church Mutual drove a 200% efficiency gain with Pega. Platform
Close this dialog window Dialog content More filters Industry Communications Service Providers (25) Financial Services (49) Government (34) Healthcare (20) Hospitality and Entertainment (2) Insurance (24) Life Sciences (1) Manufacturing (42) Other Industry (2) Technology Services (1) Transportation (4) Solution Customer Decision Hub (6) Customer Service (3) Intelligent Automation (1) Platform (9) Robotic Process Automation (3) Global Region Europe & Middle East (1) North America (5) Worldwide (7)
AbbVie partners with Pega to automate R&D request management system. AbbVie automates clinical and R&D workflows, keeping scientists focused on the mission Like Share AbbVie partners with Pega to automate R&D request management system. Intelligent Automation
AbbVie is a global, research-based biopharmaceutical company focused on creating a remarkable impact on patients' lives. AbbVie transforms physician interactions Like Share AbbVie is a global, research-based biopharmaceutical company focused on creating a remarkable impact on patients' lives. Customer Decision Hub
Learn how BCBS used bots to save over 500 hours of manual work. BCBS NC drives business value with bots Like Share Learn how BCBS used bots to save over 500 hours of manual work. Robotic Process Automation
See how the company improved its customer experience platform with Pega. Blue Shield of California reimagines the digital healthcare experience Like Share See how the company improved its customer experience platform with Pega. Customer Service
Bradesco Saúde addresses workflow issues with automation. Bradesco Saúde transforms healthcare provider workflows and customer experiences Like Share Bradesco Saúde addresses workflow issues with automation. Platform
Bupa delivers personalized experiences and streamlined operations. Bupa: Personalizing healthcare journeys with Pega Customer Decision Hub Like Share Bupa delivers personalized experiences and streamlined operations. Customer Decision Hub
Find out how DAK achieved a 65% increase in contextual retention offers. DAK boosts customer retention with member-centric approach Like Share Find out how DAK achieved a 65% increase in contextual retention offers. Customer Decision Hub
See how Elevance Health achieved an 11-point increase in NPS over 90 days. Elevance Health delivers personalized customer experiences with Pega Like Share See how Elevance Health achieved an 11-point increase in NPS over 90 days. Customer Service
See how the company handles 40 million claims monthly with Pega. Elevance Health transforms claims operations with Pega AI Like Share See how the company handles 40 million claims monthly with Pega. Platform
See how the organization saved $17M with Pega. enGen streamlines care for better member outcomes Like Share See how the organization saved $17M with Pega. Platform
See how Evernorth ditched legacy systems and achieved a 75% improvement in speed to delivery. Evernorth transforms client experience with the Pega Platform Like Share See how Evernorth ditched legacy systems and achieved a 75% improvement in speed to delivery. Platform