Pega client excellence awards recognize business transformation at world’s leading organizations

CAMBRIDGE, Mass. – May 23, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the recipients of the Pega Client Excellence Awards, which will be presented on June 4, 2017 during the annual PegaWorld conference in Las Vegas.

In its ninth year, the Pega Client Excellence Awards recognize organizations and individuals transforming customer engagement and driving operational excellence in two categories: the Business Impact Award and the Future Empowered Award. Winners of the Business Impact Award are selected for their implementation of Pega software to achieve exceptional business results in marketing, sales, customer service, onboarding, or operations. The Future Empowered Award, presented for the first time this year, is given to individuals who have achieved new levels of performance within their organizations through superior customer experience and more engaged employees.

The Business Impact Award recipients include:

• American Express
• C3i Healthcare Connections
• Cisco
• Commonwealth Bank of Australia
• Federal Bureau of Investigation
• New South Wales Department of Justice
• Nissan
• Optus
• Rabobank
• Royal Bank of Scotland
• Scotiabank
• Transavia
• U.S. Department of Agriculture
• Virgin Media

The Future Empowered recipients include:

• Simon Esland, Head of Marketing Technology and Commercial Capabilities, Vodafone Group
• Anna Gleiss, Head of Master Data Management, Siemens AG
• Stoyan Konaktchiev, Vice President, Personal Lines Operations, The Hanover Insurance Group
• Christian Nelissen, Managing Director – Group Data & Analytics, Royal Bank of Scotland
• Dr. Peter Scherer, Head of IT Department Workflow Solutions/BPM, Siemens AG
• Jagan Subramanian, Director of Enterprise Application Services, CSAA Insurance Group

PegaWorld 2017 will bring together more than 4,000 industry innovators and thought leaders from the world’s leading organizations for the largest Pega event to date. Throughout the four-day conference, clients, partners, and Pega subject matter experts will highlight how global enterprises are driving significant, measureable improvements to customer engagement and business operations through advanced technologies including artificial intelligence (AI), machine learning, robotic automation, cloud, and mobile. For more information, please visit: https://www.pega.com/events/pegaworld

Quotes & Commentary:

“In an increasingly competitive and dynamic world, organizations need the ability to change at the speed of innovation – whether it’s to meet changing customer needs, bring new products to market, or become operational powerhouses,” said Alan Trefler, founder and CEO, Pegasystems. “The organizations and individuals recognized by these awards are driving outstanding customer engagement and operational excellence to achieve competitive differentiation. Pega is honored to have played a role in these tremendous achievements.”