Ir al contenido principal

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice

Video

How Cox Communications glues business to technology

Cox Communications recognized the need to improve both customer and agent experiences. Learn how a unified business and technology team aligned resources and streamlined prioritization to deliver one of the most successful projects in Cox’s history. This session will explore the governance, development lifecycle, and prioritization techniques the team used to drive data-driven business process decisions.


Etiqueta

Desafío: Servicio al cliente Industry: Proveedores de servicios de comunicaciones Tema: Agilidad comercial Tema: Experiencias del cliente personalizadas Tema: PegaWorld Área de producto: Atención al cliente
Compartir esta página Share via x Compartir mediante LinkedIn Copiando...