Event Presentation | 11:26
Pega Discover Customer Service Online Summit: Personalized Healthcare Experience at 10x Speed - Anthem (Now Elevance Health)
Can you reshape and accelerate your customer service with lightning speed given the global environment? The best service solutions are the ones that benefit your customers and your business in equal measure. In this session, we will share insights into how Anthem (Now Elevance Health) achieved this without a skip of its business beat.