Video
PegaWorld iNspire 2024: NatWest Makes the Leap to Next Best Experiences
With 19 million customers and a diverse portfolio, NatWest has long used Pega Customer Decision Hub™ to analyze billions of data points to determine the right action – creating timely, relevant conversations with customers.
Learn how NatWest has turned real-time decisioning from a bespoke deployment to a mature program that unifies franchises, 30+ touchpoints, and 3,500+ next best actions.
Tags
Related Resources
Unleash the power of AI innovation
Learn about enterprise AI and how it'll drive the future of business outcomes.
Why Pega?
Uniquely powerful software isn’t the only thing that sets us apart.