Voluntary Product Accessibility Template for Pega Customer Service '23 - Constellation UI v2.3

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This Voluntary Product Accessibility Template, or VPAT™, report represents the Pega Customer Service ’23 – Constellation UI v23.1 conformance to WCAG 2.1 AA guidelines published by the World Wide Web Consortium (W3C). This report details the criteria evaluated, the conformance level, and explanations for the rating provided.

Pega Customer Service ’23-Constellation fully supports the majority of criteria and is partially conformant with a few. Partial conformance means that some functionality of the product does not meet the criterion outlined. These areas are detailed in the explanation column and are planned in our upcoming roadmap.