WALTHAM, Mass – February 18, 2025 – Frustrated consumers are demanding businesses invest in new, innovative ways to improve deteriorating customer experiences caused by slow, siloed, and outdated technology, according to research conducted by...
WALTHAM, Mass. – February 12, 2025 – Pegasystems Inc. (NASDAQ: PEGA), the Enterprise Transformation Company™, today announced Pega Agent Experience™ – a revolutionary set of new API capabilities in Pega’s market-leading workflow automation and...
CAMBRIDGE, Mass – September 10, 2024 – Pegasystems Inc . (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced Gartner Research has recognized Pega in their Critical Capabilities for Sales...
CAMBRIDGE, Mass. – April 16, 2024 – Pegasystems Inc. (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced the general availability of Pega Infinity ’24.1 ™ . This latest release of Pega’s...
CAMBRIDGE, Mass – March 6, 2024 – Pegasystems Inc . (NASDAQ: PEGA), the leading enterprise AI decisioning and workflow automation platform provider, today announced Forrester Research has named Pega a Leader in The Forrester Wave™: Customer Service...
Munich, March 05, 2024 — Deutsche Kreditbank AG (DKB) has extended its contract with Pegasystems Inc ahead of schedule. With Pegasystems' low-code Pega Platform™ and the Pega Constellation design system, the direct bank will design and automate over...
Cambridge, MA – September 13, 2023 – Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider empowering the world’s leading enterprises to Build for Change®, today announced the general availability of Pega Infinity™ ‘23 . This enhanced...
CAMBRIDGE, Mass. – January 11, 2021 – Pegasystems Inc . (NASDAQ: PEGA), the software company that crushes business complexity, today announced its acquisition of Qurious.io, Inc. , a cloud-based real-time speech analytics solution powered by...
CAMBRIDGE, Mass. – July 7, 2020 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the Internal Revenue Service (IRS) has selected Pega to help modernize...
CAMBRIDGE, Mass. – May 19, 2020 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced Ethical Bias Check , a new capability of Pega Customer Decision Hub™ that...
CAMBRIDGE, Mass. – February 19, 2020 – Organizations must tear down the walls between IT and the business and make more customer-centric investments if they are to improve customer experience (CX), according to new research from Pegasystems Inc....
CAMBRIDGE, Mass. – November 20, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced results of a global survey that found customer service representatives...
LAS VEGAS – June 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today at PegaWorld announced the introduction of Real-Time AI Connectors – a new set of APIs...
LAS VEGAS – June 3, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today launched new digital messaging capabilities within Pega Customer Service™ so clients can...
CAMBRIDGE, Mass. – May 15, 2019 – Businesses are out of touch with their customers and overestimate the quality of the customer service they provide, according to new research from Pegasystems Inc. (NASDAQ: PEGA), the software company empowering...
CAMBRIDGE, Mass. – May 13, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced its acquisition of In The Chat (ITC), an enterprise-grade digital customer...
CAMBRIDGE, Mass. – April 15, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced it has won multiple awards, including the 2019 CRM Watchlist, 2019 CRM...
CAMBRIDGE, Mass. – February 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced enhancements to its suite of healthcare applications, including Pega...
CAMBRIDGE, Mass. – December 19, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced that Pega Infinity™ was named a Silver winner for Most Innovative...
CAMBRIDGE, Mass. – December 10, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the results of a new survey that revealed the majority of drivers (63...
CAMBRIDGE, Mass. – October 2, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the results of a new survey that revealed how consumers perceive their...
CAMBRIDGE, Mass. – October 25, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced new artificial intelligence (AI) and virtual assistant capabilities in Pega...
CAMBRIDGE, Mass. – October 12, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced the launch of Robotic Accelerators for Pega® Customer Service, making it...
AMSTERDAM, NL. – 07 March,2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced that Dutch insurer VIVAT will deploy Pega customer engagement software to help...
CAMBRIDGE, Mass. – February 21, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today launched Pega® Self-Service Advisor – an AI-powered capability that enables...
CAMBRIDGE, Mass. – January 17, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced advancements to Pega® Product Composer System (PCS) for Healthcare, which...
CAMBRIDGE, Mass. – November 28, 2016 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced Pega® FHIR APIs, which are connectors that allow healthcare payers and...
CAMBRIDGE, Mass. – October 18, 2016 What: The sixth annual Pega Healthcare Summit , hosted by Pegasystems Inc. , will focus on the role technology plays in the issues, challenges, and opportunities facing healthcare organizations today. When...
CAMBRIDGE, Mass. – October 17, 2016 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced a partnership with MCG Health , the leader in evidence-based care...
