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Pega Conversational AI

Empower your agents to focus more on the customer, not repetitive tasks and side work. Conversational AI analyzes customer text and speech in real time to provide agents with contextual guidance, while automating manual work during live interactions.

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アプリ設計の革命

Pega GenAI Blueprint™のパワーで、ワークフロー設計を迅速に最適化します。ビジョンを入力すれば、その場でワークフローが生成されます。

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