Unlock understanding with Pega GenAI Analyze™
Drive better outcomes, faster.
Make your data work for you
How Pega GenAI Analyze helps your teams do more
Operations
Customer service
Sales
Pega GenAI Analyze empowers employees across your organization – from operations to sales and service teams.
Understanding data is more important than ever, but not everyone on your operations team is a data scientist. That’s not necessary with Pega GenAI Analyze. Your employees can chat with their data and instantly receive answers accompanied by easily digestible visualizations.
Available on the Pega Platform™
Contact center volumes are high – and so are customers’ expectations for fast, knowledgeable service. When starting an interaction, contact center agents need to quickly understand the context of the customer inquiry. Pega GenAI Analyze provides agents with easy, context-rich interaction summaries so they can hit the ground running.
Available in Pega Customer Service™
Building relationships with customers is critical to your business, but your sales team is busier than ever. Pega GenAI Analyze assists sellers by generating on-demand briefings, talking points, and summaries for their meetings – making every seller your best seller.
Available in Pega Sales Automation™
Pega GenAI Analyze™ is now available in Pega Platform™, Pega Customer Service™, and Pega Sales Automation™ as an add-on.
Find out how you can drive productivity by summarizing and building insights around cases, data, meetings, and conversations.
