Scrum Master

Meet Our Team:

Pega Poland is a leading technology hub in Europe, driving innovation and delivering cutting-edge software solutions. Employees are encouraged to collaborate, develop their skills, and share their expertise in an open and supportive environment. In addition to our passion for technology, we value an inclusive work environment and engaged community, care deeply of wellbeing of our employees by providing wellness programs and social initiatives. 

As a member of an innovative team of IT professionals, you will work closely with talented engineers and product owners across the globe to build and deploy the websites that help people learn, build with, sell and buy Pega applications.  The IT PMO and Agile Delivery team plays an important role in helping Pega to grow by partnering with the business to roll out high quality, scalable, digital sites and enterprise applications for internal and external stakeholders, clients, and partners.  We strive for excellence and embrace agile methodologies to achieve it.

Picture Yourself at Pega:

We're looking for a talented mid-level Scrum Master to join our growing team. You'll work with a diverse team of content creators, developers, and designers to help shape the digital experience across multiple digital web properties. The Digital Team Scrum Master will be engaged in the planning, organizing and managing of activities to achieve successful completion of agile projects to ensure commitments on quality, scope, time and budget are met. 

What You'll Do at Pega:

•    Lead 2 to 3 scrum teams with a focus on ensuring the teams meet their product deliverables within the agile framework
•    Contribute, as an active and engaged member, to the broader Pega Technology global scrum master community
 

Who You Are:

As a Digital Team Scrum master, you will be responsible for helping the Digital IT team deliver high-value features and enhancements to our global web properties, while also addressing technical debt and bug fixes. You will coordinate sprint planning, daily standup and other scrum rituals (backlog refinement, sprint planning, demos, retrospectives, etc.) to safeguard the quality of our products and continuously improve our process. You will communicate with both business and technical audiences and will work collaboratively with minimal direction. In addition, you will:
•    Drive the delivery of high-value features, enhancements, and bug fixes for Pega web properties, while addressing technical debt.
•    Facilitate clear and consistent communication between developers, UX, and key stakeholders to ensure alignment and progress.
•    Monitor sprint progress to ensure tasks are on track for timely completion and assist in resolving any blockers.
•    Collaborate with the Digital IT Project Manager to maintain up-to-date project status reports, effectively managing stakeholder expectations.
•    Lead scrum ceremonies (daily stand-ups, sprint planning, demos, retrospectives) for global development teams to ensure smooth project execution.
•    Partner with business stakeholders to manage and prioritize the backlog, adjusting as necessary to handle urgent issues and hotfixes.
•    Work closely with tech leads and stakeholders to define clear task requirements, ensuring tasks are appropriately prioritized, estimated, and aligned with team capacity.
•    Manage developers and QA engineers workload by organizing tasks into sprints and assigning appropriate task owners on the Scrum board.
•    Foster cross-team collaboration by coaching teams on self-organization, cross-functionality, and Agile best practices.
•    Track and maintain key project metrics to monitor progress and identify areas for improvement.
•    Collaborate with the Digital IT Project Manager to identify, manage, and resolve dependencies, risks, and issues across teams.
•    Assist in defining and maintaining the Digital IT Product Roadmap, ensuring alignment with business goals and priorities.
•    Facilitate project retrospectives to drive continuous improvement in processes, collaboration, and team performance.
 

What You've Accomplished:

•    2+ years’ leading scrum teams, preferably new teams learning the agile process
•    Strong digital agency/ product delivery / technical background. 
•    Experience with Drupal CMS implementation projects, or similar large content management frameworks 
•    Proven experience driving agile adoption through mentorship and securing appropriate training for teams as needed
•    Ability to manage rapidly or frequently changing requirements, balancing shifting business priorities with a focus on making continuous, visible progress towards work in flight
•    Experience with Product / Scrum management tools.
•    Excellent demonstrable communication, facilitation, conflict management, mentoring skills
•    Strong communication and interpersonal skills
•    Highly detail oriented and can easily traverse from big picture to minute details.
•    Four-year degree or equivalent work experience
•    Scrum Master Certification 

•    Additional preferred qualifications:
•    Background in business or technical development, or QA
•    Experience with continuous delivery or DevOps:
-    Experience applying a wide variety of well documented patterns and techniques for filling in the intentional gaps left in the Scrum approach (example: numerous Burndown techniques, numerous Retrospective formats, handling bugs, etc.) 

Pega Offers You:

• An innovative, inclusive, agile, flexible, and fun work environment
  Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
  Continuous learning and development opportunities 
  Gartner Analyst acclaimed technology leadership across our categories of products

#LI-ME1