![Forrester Total Economic Impact™ (TEI) of Pega Customer Decision Hub](https://www.pega.com/sites/default/files/styles/1024/public/resources/2021-02/pega-customer-decision-hub-forrester-tei-2-27-2020.png?itok=YwSQqfDZ)
Whitepaper
Forrester Total Economic Impact™ (TEI) of Pega Customer Decision Hub
To better understand the benefits, costs, and risks associated with investing in customer experience (CX) technology, Forrester interviewed four customers with up to 5 years of experience using Pega Customer Decision Hub.
The risk-adjusted results include:
- ROI of 489% and net present value of $150M over three years
- $107M per year in profit loss avoided through increased retention
- Incremental revenue growth of $677M over the course of three years.
Read the study to learn more.
タグ
関連リソース
-
ビデオ
Center-out:ブレーンを持つ
-
ガイド
ワンツーワンのエンゲージメントで協調性を広げ利益を守る
-
Research and Insights
人工知能と共感
![AI in Innovation](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2023-11/ai-innovation-prev-card.png?itok=I5cCWnoL)
AIイノベーションの底力を引き出す
エンタープライズAIと、それがビジネス成果の未来をどのように切り開いていくのかをご紹介します。
![Why Pega](https://www.pega.com/sites/default/files/styles/1024/public/media/images/2021-07/why-pega-preview-card.jpg?itok=ovPGRTVn)
Pegaが選ばれる理由:
当社の優位性は、ユニークでパワフルなソフトウェアだけではありません。